Hall Mazda

Had a wonderful experience with Ernest. He was down to earth, felt like me and my husband were not only valued as customers but as people too. He worked with us to provide us with the car and deal we need earth, felt like me and my husband were not only valued as customers but as people too. He worked with us to provide us with the car and deal we needed to make us happy. Very knowledgable, approachable. Overall he was a good salesman. Another salesman during the day of our actual purchase took us for a test drive because Ernest was helping some other customers. That test drive of the Mazda 6, was one of the best we ever had not only allowed us to just drive the car but put emphasis on the cars overall performance features. Which made the Mazda 6 a must have car for us, on a previous visit we were considering a Mazda 3, however that test drive sold us the car. The whole car buying experience can be a stressful process, but all the people we encountered during the process made it fun, and productive. We left the dealership in our new car, feeling like we brought from a dealership we can trust. Thanks Everyone, The Gangadeens More

The Service Department at this dealership has great customer relations skills! They introduced themselves when I came in with my (towed in) car, made sure I was aware of everything that was happening/g customer relations skills! They introduced themselves when I came in with my (towed in) car, made sure I was aware of everything that was happening/going to happen with my car, and immediately put me at ease (having car trouble can be so stressful, right?). They explained what they would do, arranged for me to have a rental car while mine was being diagnosed. My car arrived after 4pm yessterday... they started on it first thing today. They stayed in touch with me about the progress, the cost, and the timeframe to completion. While they had the car they also performed a "multi-point" inspection, which I understand is standard procedure, and informed me of maintenance items I needed to be aware of and that were coming up. There was no pressure or sales pitch to have the work done and they were up-front about the costs if I did choose to. Some people would suggest they were shopping for more work. I view it as good customer service; they know much more about the car than I do and see it in ways I never do. And I know first-hand that taking care of a car makes the car last much longer and with fewer problems. One suggestion was a front-end alignment. When I thought about it I realized that for some time I had noticed the car "pulling" and they saw it in the tire wear, so I said YES... on the way home, the car handled much better and they were right to let me know about it. In addition, the repair/original problem was covered under my extended warranty, and they checked and verified what was covered, the deductible, etc. and told me almost to the penny what my cost would be. All in all, I would say that my service experience at Hall Mazda was surprisingly pleasant, and I would definitely recommend them to someone looking for Mazda service. More

My husband and I made a spontaneous trip to Mazda to simply take a look at the Mazda 3. We had just recently leased another vehicle 7 months ago and getting out of the lease would be a difficult situat simply take a look at the Mazda 3. We had just recently leased another vehicle 7 months ago and getting out of the lease would be a difficult situation to get out of. We were greeted by Ernest and he took us in to have a seat and asked us how he can help us today, but before we did anything- he asked us if we were thirsty which was very kind on his end. After listening to us, and after a few conversations later, my husband test drove the car and of course he fell in love. He gave us an awesome deal considering our lease had a negative equity and at the end, the price for everything turned out at our budget which worked well on our end. I didnt feel pressured at all into buying the vehicle and that feeling a lot of people typically get whenever they go to a dealership. Along with Ernest being an awesome salesman, we had also worked with Steve who went over and beyond to what I had expected. He really wanted to help us out and not just get a "deal" from us and I really appreciate the kindness and integrity of this dealership and its staff. I would highly recommend this dealership to friends and family and would definitely do business with them again in the future. More

Most of my dealership experiences have not been nothing to brag about ,they seem to call you nonstop to get you in the door and try to sell you something that you either can't afford or really dont like. S to brag about ,they seem to call you nonstop to get you in the door and try to sell you something that you either can't afford or really dont like. So I walked into Mazda expecting the same thing boy was I wrong, after being greeted by Ernest I was told to take a look around and I could test drive what ever i wanted. Once he saw that i was stuck on the decision between the mazda 3 and the mazda 6 he gave me the opprotunity to tell him my likes and dislikes about both then after taking the mazda 6 for my own test drive down the interstate and giving it my own raod test i was impressed with the handleing, factory stereo system, and above all else that luxury look with wood grain interior. Upon returning to the dealship Ernest worked out a deal so sweet I could not say no. My experience was excellent the only thing they could upgrade is their car color selection on all cars on the lot but i was very lucky to get the only black cherry car on the lot. I would recomend mazda to anyone with out hesitation the staff in finacing is a beast when it comes to monthly payments,with the rising prices of fuel my new car will have me in the postion to fill up once a week and ride off in the sunset! More

Our experience was very positive. Mr. Pena and the other staff were very courteous and friendly and made our time there quite pleasant. The process was quick and easy and although I ( the wife) was stressed staff were very courteous and friendly and made our time there quite pleasant. The process was quick and easy and although I ( the wife) was stressed at the time of the transaction, we never felt pressured to buy the car. The terms and options for buying the car were very clearly explained and easy to understand. Overall, we were happy with the purchase and look forward to forming a great relationship with the staff in the future. Terry and Sherrill Baum More

My car had failed an inspection and a friend told me that Mr Bridgette had given him an excellent deal on a previously owned auto several years ago. I was impressed with his knowledge of automobiles as well Mr Bridgette had given him an excellent deal on a previously owned auto several years ago. I was impressed with his knowledge of automobiles as well as his professionalism and the overall dealership. He ensured that the vehicle and I were the right fit for each other in terms of size, fuel rating and price. I'll be a repeat customer of his. More

The customer service at this Mazda was exceptional! Like nothing I have ever experienced at any another dealership before. My dealer took the time to show me how everything worked in my new car. All the sta nothing I have ever experienced at any another dealership before. My dealer took the time to show me how everything worked in my new car. All the staff there were very friendly even with the kids they gave them balloons and snacks and that was great. I tend to believe sales men of anything are shady dishonest people, but that was not the feeling I got from Mr. Bridgett. I appreciate everything they did for me and my family. We went back to get the car serviced and my daughter wanted to stay and watch cartoons And get a Snack. They treat you like family there and I'm pleased to say I recommend hall Mazda. I will likely trade the car in soon because it is too small Mazda doesn't seem to believe in roomy vehicles, and I also just saw online i could have gotten a student discount so be sure to mention those type of discounts to your customers Hall, but overall my experience here was like no other. More

My car had crapped out on me and as a college student I need to get to class and my job. I needed a car quick.. One that was fit for me, had great gas mileage, would be reliable and affordable. My mom has need to get to class and my job. I needed a car quick.. One that was fit for me, had great gas mileage, would be reliable and affordable. My mom has already been helped by Zach with her car a year ago so we decided to go to Hall Mazda. Zach and Ernest were very friendly, outgoing, and helpful! I left that day a very happy customer! Thanks! More

Once again the great staff at Hall has proven their selves by making our purchase a positive car buying experience. This is 3rd vehicle we have purchased from Hall and as always a great no pressure ex selves by making our purchase a positive car buying experience. This is 3rd vehicle we have purchased from Hall and as always a great no pressure experience as compared to other dealerships. Our salesman Virgil was completely knowledgeable and familiar of the Mazda product he was selling. What a change from some of the other dealerships we experienced during our comparing process leading up to the purchase. Kudos to the Hall team for continuing to maintain an environment for a positive buying experience. More

A truly professional team. The effort to ensure customer satisfaction is unparalleled. I just left with my second new Mazda from Hall and I can say I will be back. Great service department (scheduled an app satisfaction is unparalleled. I just left with my second new Mazda from Hall and I can say I will be back. Great service department (scheduled an appointment for the CX-9 while in the middle of buying a Mazda 3). No pressure sales and a salesman that honestly listened to what I needed ensured an overall great buying experience for me and my family (my daughter was especially happy). Quality vehicles and genuinely concerned staff. Thanks again Virgil and all the Hall Mazda team. More