Hall Mazda

We found a used car onlin which we were interested in. We found a used car onlin which we were interested in. Quick and easy phone call, very helpful and we set up a time to come in and tes drive. The ve We found a used car onlin which we were interested in. Quick and easy phone call, very helpful and we set up a time to come in and tes drive. The vehicle was ready when we got there and we were welcomed nicely by everybody and felt comfotable. All our questions were answered and overall, everybody was helpful and informativ. We got information about the preowner and the history of the car and the overall condition and the certified warranty Hall Mazda offerd with that car. So we felt really comfortable buying our car at Hall Mazda. The sale process was quick and easy and not even 2 hours after starting the paperwork, we left the dealership with our new car at a great price and happy! Overall, everybody working there was friendly and helpful. We had our little son with us and we felt comfortable at all time! Very kidsfriendly and that made the process of testdriving,waiting, processing the sale and getting paperwork ready easy and comforable for us. This was my first cardeal in the US and i looked at many othe places before but never felt like it was the perfect car at the perfect price with th perfect dealership. At Hall MAzda, it was. More

Overall my experience at this dealership was very pleasant.I was greeted as soon as i walked in the door and was offered a beverage and snack to munch on. The workers were all friendly and profession pleasant.I was greeted as soon as i walked in the door and was offered a beverage and snack to munch on. The workers were all friendly and professional and it was a comfortable environment to be in. I especially enjoyed the cleanliness of the facility. All matters were handled in a sufficient amount of time; i didnt have to sit around and wait for help with anything or for the reps to gather their required information from me. All aspects of my new car were clearly explained to me in detail leaving me with no questions about how to operate or use anything in my vehicle. Prices were reasonable although i think that the price of my car could have come down a little bit more. Before i left i had appointments already scheduled for my 1st oil change and got my insurance, registration and tags without having to worry about taking care of it later. I would recommend this HALL MAZDA to my friends and i look forward to continuing businees with them. More

The salseman and manager were very helpful. Their prices were very straight forward. I even went back the next day because I couldn't find my second row cup holders and I had three people figuring out how t were very straight forward. I even went back the next day because I couldn't find my second row cup holders and I had three people figuring out how to get them out. I would highly recommend going to check them out. More

Initially walking into this dealership I spoke with Ernest and he was very enthusiastic and has a fun personality. He can relate with the customers as well as entertain and provide valuable information Ernest and he was very enthusiastic and has a fun personality. He can relate with the customers as well as entertain and provide valuable information whenever any question is asked. Ernest did everything asked of him from a customer stand point and even went out of his way to assist me in all of my needs. Zack always seemed as though he was bending over backwards to get me the best deal possible. Along with Ernest any question I had Zack and even Steve were able to answer and were very professional in dealing with my needs as a customer. Steve was also very helpful when anything came up he was great at explaining everything I needed to know when it came to the finance aspect of purchasing the new vehicle. Overall the team I was dealing with was very helpful respectful and the courtesy was very appreciated and I will recommend anyone I know to this dealership. More

This most recent visit was for a follow up repair to fix a poorly executed repair by a different dealership. Michael was patient and compassionate as he listed through the problems I was having and worked a poorly executed repair by a different dealership. Michael was patient and compassionate as he listed through the problems I was having and worked hard to both get me a correct fix but even, in the end, get me a used part over $100 cheaper than purchasing through the Mazda system. More

Every employee I have encountered at Hall Mazda was always courteous and advised me in a way that I understood. At no time with any vehicle that I have had serviced there, from my Mazda RX-8 to my Ford always courteous and advised me in a way that I understood. At no time with any vehicle that I have had serviced there, from my Mazda RX-8 to my Ford F-150, have I felt that I was being misled. All of the employees I have worked with (to include a few mechanics) were always eager to SHOW me my problem, not just tell me what it was. They also described in detail what may have caused it, what they would do to fix it, and what I can do to prevent it from happening again. They don't fill you full of technical "mumbo-jumbo" and they get straight to the point. Though nobody likes to pay dealer prices for things, Hall Mazda has definitely kept their prices low and competitive and I will continue to take my vehicles to them and recommend this dealer to anybody for any reason. More

Very understanding and patient internet rep that was not pushy and understood my time was just as important and valuable as his. Robert Pena is an exceptional sales rep and made the time to meet me outside pushy and understood my time was just as important and valuable as his. Robert Pena is an exceptional sales rep and made the time to meet me outside the dealer to explain some of the car's features to my daughter. This is the my 3rd Mazda overall and second from this Mazda store. Very satisified in all aspects except price (it would just be plain un-American to say I was completely satisified with the price). LOL. Have a great day and thanks!! More

What a pleasant experience! Ernest Bridgette was a great sales consultant and the service was great! I woulde definitely recommend this dealership for new and used purchases! I didn't feel pressured to bu sales consultant and the service was great! I woulde definitely recommend this dealership for new and used purchases! I didn't feel pressured to buy the car and I was given several options for financing. Overall, was a great experience. More

Excellent customer service. Friendly and resourceful. Worked out a deal that fit my family's budget. Would do business there again. Manager and sales staff very friendly and knowledgeable.Class A team. S Worked out a deal that fit my family's budget. Would do business there again. Manager and sales staff very friendly and knowledgeable.Class A team. Satisfied with our MAZDA3. Would recommend Virgil Ware. More

My mom and I have now purchased three cars through Hall Mazda and each experience has been more than excellent. The employees at Hall Mazda go above and beyond to satisfy the customer. My mom recently pu Mazda and each experience has been more than excellent. The employees at Hall Mazda go above and beyond to satisfy the customer. My mom recently purchased a pre-owned RX-8 through and Ernest Bridgette and he was a true professional. Ernest and Calvin Smith were helping me with my 2011 Mazda 3 5dr. Ernest knew I was coming home from college for the weekend so he contacted me personally and informed me about the 0 percent interest deal going on for the month of March, and he wanted to me to stop in so he could list out a few options for me to think about. Ernest and Calvin did a great job getting me the best deal they could on my new car, and as a soon to be college grad on a tight budget that means a lot. I would encourage anyone in the market for a new car to visit Hall Mazda in Virginia Beach, and pay Ernest and Calvin a visit. Sincerely, Josh Streuli More