Hall Nissan Virginia Beach

My entire family and myself bring our cars to this dealership. We don't all have Nissans but what we have in common is our love for the customer service and how they get it right the first time, wheth dealership. We don't all have Nissans but what we have in common is our love for the customer service and how they get it right the first time, whether it is buying a car/finance, service, or parts! The only Service Advisor we all use is Mr. Branch because he has proven to be friendly, professional, knowledgeable about cars, and honest. We actually followed Mr. Branch from Green Gifford and then we fell in love with Hall Nissan!! More

Bought out my lease and the finance manager “completed” the processing paperwork however a month has gone by and the DMV has received nothing and my bank has yet to get the title. On top of it, the guy nev the processing paperwork however a month has gone by and the DMV has received nothing and my bank has yet to get the title. On top of it, the guy never gave us back our registration. We have called and never get a legit response. More

Justin Satoski recently sold me a new Murano. I love my great Nissan. The best part of my experience at Hall was Justin Satoski. He was awesome.. nice, knowledgeable, knew the car, worked with me until we great Nissan. The best part of my experience at Hall was Justin Satoski. He was awesome.. nice, knowledgeable, knew the car, worked with me until we agreed! I give Justin a 5 out of 5 stars!! Go to Hall Nissan and ask for Justin Satoski. You will receive superb service! More

Purchased our car in July 3 months later it died just stopped working new car stopped working new car More

Quick reply and answered my questions! Hall always has great service! Thank you Richard Broadway! great service! Thank you Richard Broadway! More

Jaylen Smith was very pushy and rude when I visited Hall Nissan Va. Beach recently in looking for a vehicle. They lost a sale there due to his rudeness and lack on knowing how to properly deal with people a Nissan Va. Beach recently in looking for a vehicle. They lost a sale there due to his rudeness and lack on knowing how to properly deal with people and obtaining a good, fair sale. Also, I believe he was trying to rip me off with the price and fudging numbers. I sensed dishonesty. I was not comfortable with how they dealt with me there, especially after I have given them almost 14 years of faithful service. More

7/20/21 bought a 2022 Pathfinder8/5: Thursday truck 7/20/21 bought a 2022 Pathfinder 8/5: Thursday truck broke down. Tow truck came and dropped off at dealership. Service team gave me an Altima as loan 7/20/21 bought a 2022 Pathfinder 8/5: Thursday truck broke down. Tow truck came and dropped off at dealership. Service team gave me an Altima as loaner. I asked for a SUV Didn’t have anything else and wouldnt do anything about it. 8/6: Friday got no response on status so we went in dealership to inquire. At that point it has still not even been put in the garage because the mechanics couldn’t get it started or even put it in neutral. By 5 PM they jacked it up on rollers and pushed it into the garage. I was still told that I would have to speak to the sales department in order to get a different vehicle loaner. Sales manager said for service team to call enterprise rental and get me a car which was a Chrysler minivan that I could pick up Saturday morning. 8/7: Saturday I went to enterprise to pick up a loaner vehicle and asked for an SUV. They gave me a Dodge Durango and asked for a $50 deposit. I told them no deposit so they settled for one dollar. 8/9: Monday Chris and I went to the dealership to speak to the sales manager that sold us the vehicle and we explained that we wanted to swap and get a replacement vehicle. We were there from 3 to 5:30 PM haggling with no resolution. They offered us two separate quotes where they would charge us an extra $4000 and we would have to apply for another loan for a replacement vehicle. 8/9 called Manufacturer customer affairs 8/10: called manufacturer again after 24 hours to inquire on status of case. A regional specialist will call me today. 8/10: Nissan as a manufacturer will review my case. They will evaluate the account and determine if there is a need for a re-purchase or replacement. This may take up to 10 days to review the case. between then and now, 8/30/21 i have been in 3 temporary rentals becuase nissan wanted me in a Nissan brand vehicle. i have spent a multitude of documented hours between the bank where my loan is, the arbitration center, and the dealership picking out replacement Pathfinders. i have been given the dealership's word TWICE on two vehicles, even so far as to reporting the new VIN to my bank as a change in collateral. today your dealership sold my truck again. i want to be contacted. More

Casey provided an easy buying experience for us! He is friendly, honest and respectful. Buying a car is a huge decision and he offered us choices but seemed to be able to read our needs, putting us in the friendly, honest and respectful. Buying a car is a huge decision and he offered us choices but seemed to be able to read our needs, putting us in the perfect car. More

Casey was eager to make a sell, but professional and not pushy! Loving my new Rogue! The warranty and service package gives me great confidence I made the right purchase. pushy! Loving my new Rogue! The warranty and service package gives me great confidence I made the right purchase. More