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Hall Nissan Virginia Beach

Virginia Beach, VA

4.3
674 Reviews

3757 Bonney Rd.

Virginia Beach, VA

23452

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674 Reviews of Hall Nissan Virginia Beach

July 12, 2023

Courteous friendly, clean, the process is still longer than I'd like. Less back n forth and grt the deal done. More

by Rocknroll4u2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Douglas Bailey, Bernard Beckett, Nakiah Troullier
Jul 14, 2023 -

Hall Nissan Virginia Beach responded

Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.

June 28, 2023

Friendly staff. Still wish the process could be a little faster but they were nice to deal with. Thanks from the Golden Girls..Betty & Candy. More

by Rocknroll4u2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Douglas Bailey, Bernard Beckett, Nakiah Troullier
Jun 30, 2023 -

Hall Nissan Virginia Beach responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 07, 2023

I wasn't pleased with the service I received from this employee, she ignored me when I came in and had no urgency with my situation. More

by nbuttaz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Hardesty, Travius Thompson
Jun 07, 2023 -

Hall Nissan Virginia Beach responded

Thank you for your feedback. Our Service Manager, Bernard Branch, would like to personally speak with you regarding your experience. Unfortunately, we have been unable to locate contact information based on the username provided. At your earliest convenience, please reach out to Bernard directly at 757.631.7609, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

May 27, 2023

I'm over 2 years late, but I felt compelled to write about my experience with Justin Satoski after receiving a nice Happy Birthday message this month. Justin was a professional, through and through. More

by bjfolse
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Satoski
May 07, 2023

I truly love going to this dealership! Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Bra More

by C.minor93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Branch Jr., Allison Prigrom
Jun 27, 2023 -

Hall Nissan Virginia Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Nissan Virginia Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2023

Outstanding Experience today with Allison! !! She was prompt, informative and extremely helpful. Professionalism is absolute. More

by Katrina R Sweezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Prigrom
Jun 27, 2023 -

Hall Nissan Virginia Beach responded

Hi Katrina, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

March 10, 2023

Bernard was very rude and yelled at the staff in front of customers. Will not return More

by Brightsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernard Branch Jr.
Mar 14, 2023 -

Hall Nissan Virginia Beach responded

Thank you for your feedback. We are sorry to hear you feel your experience was less than positive, as we strive to provide exceptional customer service with each visit. Our General Manager, Josh Heaton, would like to personally speak with you regarding your experience. Unfortunately, we have been unable to locate contact information based on the username provided. At your earliest convenience, please reach out to Josh directly at 757.631.7605, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

February 27, 2023

Worst experience ever, bought a car on Mon. 20,2023, it was dark, light was burnt out same evening, then it just got worse and worse. Not to mention this was my son's ,who is 20 first purchase. More

by j_hedrick
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dwyan T. Morris
Feb 28, 2023 -

Hall Nissan Virginia Beach responded

Mr. Hedrick, thank you for your feedback. We are sorry to hear you feel your experience was less than positive, as we strive to provide exceptional customer service with each visit. It is our understanding that you have been in contact with our General Manager, Josh Heaton, and that he let you know the vehicle was taken to Hall CDJR for full diagnosis. If the diagnosis finds a major mechanical issue, the repair will be covered by your extended warranty, and your deductible will be taken care of. We will be reaching back out once the diagnosis is completed. If you have any questions in the meantime, please reach out to Josh directly at 757.631.7605. Thank you.

February 14, 2023

Bought an Altima from Carmax with some serious issues two days later. They told me I had to take it to the dealership (Halls Nissan) which was across the street. Maya was my service representative. All I can More

by vdshivers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maya
Feb 17, 2023 -

Hall Nissan Virginia Beach responded

Vdshivers, we're happy you found our staff to be so supportive during your experience here at Hall Nissan Virginia Beach. We hope you continue to choose us for all your automotive needs! Take care!

January 09, 2023

They are very caring and want to get you in the car of your dreams at the best price they can give you. More

by calhounritajo
Recommend Dealer
Yes
Employees Worked With
Douglas A. Markel
Jan 11, 2023 -

Hall Nissan Virginia Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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