Hall Toyota Elizabeth City

Great service I usually dread buying a car, but this was the best experience I have ever had purchasing a car. The salesman was very attentive to my needs, had a gr I usually dread buying a car, but this was the best experience I have ever had purchasing a car. The salesman was very attentive to my needs, had a great personality and helped me get in and out fairly quickly. I will definitely go back to this dealership when I purchase my next car. More

Horrible from start to finish. The only thing they did was sell the vehicle. Tags were not handled properly, insurance was not handles properly, no one ever from start to finish. The only thing they did was sell the vehicle. Tags were not handled properly, insurance was not handles properly, no one ever answers the phone, etc. Take your business elsewhere. More

Not very attentive; not very informative I went in for a simple sensor replacement, and by the time I left, had to walk out with a new (used) car, after being told that the mechanic really di I went in for a simple sensor replacement, and by the time I left, had to walk out with a new (used) car, after being told that the mechanic really didn't want to release the car after having completed several diagnostics that would have resulted in me having to pay $2200 for repairs if I had taken my car home that day. Scotty, my salesman was not very attentive to my requests, and even when I spoke with yhe floor manager, he dismissed me and acted like I was a waste of selling time. I understand that the main job of a salesman is to sell, but at least pretend like you care if I'm fishing out $15,000 to your dealership. Won't go back to these people. They're an insult to your intelligence, customer service, and lacking in even decent salesman tactics. More

No Ethics Had bought 2016 Limited Tacoma at this dealership, was in for 6 month service after 2017's were on lot, had thought about trading for leftover 2016 Tu Had bought 2016 Limited Tacoma at this dealership, was in for 6 month service after 2017's were on lot, had thought about trading for leftover 2016 Tundra, 6k difference in window stickers, sales manager wanted my truck plus 20k! Very poor sales tactics, in end sales manager made offer he would not honor. Than, service department signed off on work not performed, can not trust. Salesman called me 2 weeks after being at dealership, asked if I was still interested in a Tundra, said I was but they needed a better deal, he hung up! Stay away! More

Great dealership and super friendly staff Bought 2 Cars from here. Our salesman Allen was great and very friendly.got great deal and love our cars.will definitely buy more vehicles from here i Bought 2 Cars from here. Our salesman Allen was great and very friendly.got great deal and love our cars.will definitely buy more vehicles from here in the future More

Coupons you can't use The service department is alright until you try to use one of the coupons that Toyota of Elizabeth City sends out. I receive on average at least thre The service department is alright until you try to use one of the coupons that Toyota of Elizabeth City sends out. I receive on average at least three per month for a Camry Hybrid and a Tundra. They make it difficult to use the very coupons that they have sent out! I am done dealing with all the nickel and dime games. So glad I purchased a Honda HR-V for my daughter last month. Toyota needs to wake up and understand that they are turning away customers with their unsavory practices! By the way, I am also glad I purchased my Honda Pilot three years ago! Honda is now going to service ALL my vehicles! More

Great experience I was referred by my son who just purchase a 2016 Corolla two days ago from Courtney. I am proud to say I am a new owner of a 2015 Toyota Camry. Court I was referred by my son who just purchase a 2016 Corolla two days ago from Courtney. I am proud to say I am a new owner of a 2015 Toyota Camry. Courtney was great and explained all the features a d accessories well. Thank you to Mr. Daniel Spence, Courtney Smith, fiance manager Steve, and Desk Manager Steven for excellence service and job well done. I am very pleased. More

Car dealership is a joke I'm so pissed I apples for credit online I get from Cara saying we went over everything and we can put you into something. So I ask are you sure becau I'm so pissed I apples for credit online I get from Cara saying we went over everything and we can put you into something. So I ask are you sure because I have to drove 2 hours she said yes we can just bring verification of everything so I did..I get there I basically do a whole credit application over so I wanted 2 hours and Charles come back and said I wasn't approved I tried to get you approved but couldn't.. I was so freaky xxxx about the drive and the false advertisement they giving people ...I'm not done with this I'm going overboard until I get answers More

The Best car buying expirence I ever had! I am completely satisfied with my buying experience with Charles. He did everything he could to make sure I was not only happy with the Tacoma but th I am completely satisfied with my buying experience with Charles. He did everything he could to make sure I was not only happy with the Tacoma but that it was exactly what I wanted. He did a very good job explaining the truck and the warranty. Never did I feel pressured to buy. In fact it was quite the opposite. He was very professional with me, especially since I was crunched for time. Chris Vandalo and Charles worked with my schedule to be there first thing in the morning so we could complete the sale. Victoria Terry in the finance department is a wounderful person to work with. She explianed all the finance details making the whole processes go smoothly and quickly. Fil Catania runs a straight forward no nonsense car dealership, it was a very pleasurable experience. I will recommend to anyone we know wanting to buy a car and I will definitely buy from Toyota of EC again when looking to make another purchase. More

Worst sales practices I contacted Toyota of Elizabeth City after hearing an advertisement stating they could put you into another car with a lower payment. I looked at thei I contacted Toyota of Elizabeth City after hearing an advertisement stating they could put you into another car with a lower payment. I looked at their website and found a couple that were of interest to me. I sent an inquiry and Cara contacted me back where I proceeded to explain my situation and what I was hoping to accomplish. I was told that it should not be a problem and she emailed me their credit application which I completed and submitted. Cara called back to say she had received it and we could absolutely work the deal. I made an appointment with her to meet on Saturday morning, drove 1.5 hours to see her where I was passed off to a salesman named Joe who informed me that the credit application was actually NOT submitted as they needed a physical signature. This was a little irritating but I signed the app and went over everything a second time. Joe came back and said they could work a deal with 500 down but it would need to be on a specific vehicle which was not one of the ones I asked about initially. I looked at it and decided that it would fit my needs so I took it for a test drive while Joe and the "business manager" worked out paperwork for me to sign and complete if I liked it. I did like the vehicle which would have been my 3rd choice and was waiting for the contract etc. Joe came back and suddenly the same bank allegedly wanted more money down (a 75% increase mind you) or no go. Either Joe lied to me prior to the test drive or the owner:business manager did. Needless to say, I did not take this deal and a little later I contacted Cara who informed me she knew nothing about my deal but would have Joe call me to explain the bizarre increase. Still waiting. This is the classic hair and switch that give car dealerships the reputation they deserve. More