Hall Toyota Elizabeth City

STAY AWAY! Please do not go here and waste your time and money. I had two different offers from Deon Bradley(sales) and Willian Turner(finance) and they did not Please do not go here and waste your time and money. I had two different offers from Deon Bradley(sales) and Willian Turner(finance) and they did not fulfill either one of them. They will waste your time and money. They are a complete rip off, go to Virginia to get your vehicle! More

service of my vehicle I stopped in due to a check engine light, they said someone would be with me soon, 4 hours later they pulled my can in the shop charged me a 85.00 che I stopped in due to a check engine light, they said someone would be with me soon, 4 hours later they pulled my can in the shop charged me a 85.00 checkout said it was an issue with the fuel system 1600.00 later I'm out the door only to find myself stranded on the side of the road, had vehicle towed back to the dealer ship, contacted service manager the next morning was informed of another checkout fee she was very rude, was told vehicle needed more work about 900.00 dollars. Frustrated I had vehicle towed to another dealership, found vehicle had a faulty computer which was still under warranty, spoke with owner and was told he could do nothing due to having the car towed to another Toyota dealer. Service people are horrable and completely misdiagnosed my vehicle. Do not go there they are unprofessional . More

They were very honest on my deal This was the best Toyota dealership I had dealings with while looking, and finally buying, our new 2015 4Runner. The dealership was honest and upfront This was the best Toyota dealership I had dealings with while looking, and finally buying, our new 2015 4Runner. The dealership was honest and upfront with every aspect of the buying experience. I had gone to 5 different dealerships and in negotiations with 3 in order to find the best price and service. Austin had us the best up front price and had my car waiting on the day we agreed. Tom, the owner, was a man of his word and took care of some concerns we had. He made me a promise and kept it, even though it hurt his profit margin. They are the most honest dealership I have ever bought a car from, and I have purchased no less than 6 new cars in the past 10 years. The finance department was a breeze! I will be back. More

We purchased a new highlander and traded in our 2009 highlander. They advertised That they would give $3,000 above book value. They would give me the $3,000 but wanted to take $2000 off the blue book va highlander. They advertised That they would give $3,000 above book value. They would give me the $3,000 but wanted to take $2000 off the blue book value and they add an addendum sticker to the vehicle for $1,200. That's a bait and switch. The addendum sticker is a scam. They also forgot to take off the $500 deposit we gave them from the bill of sale. This was the fourth vehicle we purchased from them and the first time we had any problems More

my car was totaled jojo and steve where great helped me get my gap insurance claim handled and steve was able to get me a new truck you guys are awesome get my gap insurance claim handled and steve was able to get me a new truck you guys are awesome More

Had a 8am appt this morning for a oil change and state inspection. It took 1 hour and 50 minutes to do both things. The oil change takes about 45min to 1hr. Not once did anyone come and tell me what is go inspection. It took 1 hour and 50 minutes to do both things. The oil change takes about 45min to 1hr. Not once did anyone come and tell me what is going on. (I told them I would be waiting.) When I asked what was going on at the 1hr and 30 min mark. The told me my car was on the inspection machine. That they were sorry. And that they couldn't do oil change and inspection at the same time. Makes no difference to me on how it gets done. As long its done. To me if a cutomer has an appt they come first. Walk in appt's go to the end of the line. I've been a customer of Toyota of Elizabeth City for 2 and a half years now. My husband I bought 2 vehicle's from. I'm not happy about how I was treated today. I showed as I was walking out of the building. Someone asked if they could help me as I was walking to my car saying loudly that he was the owner. The supposed owner never came over to my car when I was sitting there getting my stuff together to leave. AGAIN NOT HAPPY ABOUT HOW I WAS TREATED TODAY. More

Went to this dealer for a simple oil change and they could not even get this done correctly. After they changed the oil and gave me my keys. I pulled over to a parking spot at my 21 year old sons reques could not even get this done correctly. After they changed the oil and gave me my keys. I pulled over to a parking spot at my 21 year old sons request. My son got under the car to check the oil filter and plug. My son found that the dealers worker did not tighten the oil filter and it was moving from side to side about to fall off. If it had not been for my son checking, my cars engine would have been ruined. He tighten the filter with his hand and I pulled back into service. They tighten the filter and did not even care. Do not go to this place. If I had not had my son with me my new car would be junk right now. Toyota dealer shame on you!!! Do a job right or don't do it at all!! Shame SHAME on your dealership! More

I went to this dealer to see if I could afford a new Camry. The salesperson Larry was great! He was not pushy, didn't try to sell me something I didn't want. The owner worked with me on price so I coul Camry. The salesperson Larry was great! He was not pushy, didn't try to sell me something I didn't want. The owner worked with me on price so I could have the car I wanted. It was such a good experience that I took my son there two weeks later and he bought a new Tundra. I have bought many new cars over the years Cadillacs, GMCs, and Toyotas and this was the best experience in car buying I've ever had! I would highly recommend them to anyone wanting a new Toyota. More

GREAT I love my truck I got from Toyota of Elizabeth City.Staff was friendly.They did are great job helping me out.I would go back. I love my truck I got from Toyota of Elizabeth City.Staff was friendly.They did are great job helping me out.I would go back. More

This was an extremely horrible experience!! If I could turn back time I would have NEVER stepped foot on their lot. Don't believe anything they say over the phone, it is only a bait and switch tatic. I ha turn back time I would have NEVER stepped foot on their lot. Don't believe anything they say over the phone, it is only a bait and switch tatic. I have never experienced such underhanded car dealer practices. After waiting 2 months I filed with the BBB to receive warranty papers for my 2012 Toyota. There were other issues as well (when making the purchase they refused to give me a reciept showing that I had paid in full - they installed the wrong window tint color). It has been an awful 2 1/2 months. Maybe my review will prevent someone from having to deal with such an unprofessional dealership. More