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Hall Toyota Virginia Beach
Virginia Beach, VA
676 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Toyota Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 676 reviews
October 18, 2015
Horrible I saw an add on autotrader for a 4Runner listed at $40000. I drove 40 minutes to go see the vehicle and test drive it, and when I put in an offer they I saw an add on autotrader for a 4Runner listed at $40000. I drove 40 minutes to go see the vehicle and test drive it, and when I put in an offer they said it was misprinted, the actual price was $44000, but they would come down to $42500. Then they priced my trade in car as fair from kbb.com. Cars are priced "excellent", "good"' "fair", and lastly "poor". So they wouldn't honor the Internet price, and said my car which is arguably good condition if not excellent condition was "fair", reducing the amount they would give me for my car. So they over charge for their cars, won't honor their prices, then try to rip you off on your trade in. Great place is you feel like getting ripped off More
by Newkirktyler
Employees Worked With
Gabrielle Knight, Joshua Neitz
Helpful October 13, 2015
Stress-free We had a stress free experience on our decision-making day. We called ahead and were greeted with the wonderful smiling face of our agent. After int We had a stress free experience on our decision-making day. We called ahead and were greeted with the wonderful smiling face of our agent. After introductions, we had pleasant and thorough conversation about our desires and Ray went the extra mile to make us feel comfortable with your final decision without any pressure. He is a gentleman and professional. Though I hope this is our last purchase, should that not be the case, we certainly will have your dealership at the top of our investigatory list in future. Thank you so much. More
by Jack
Employees Worked With
Ray Aiden, Shawonda Massenburg
September 22, 2015
Excellent service I went to Charles Barker early on a Saturday morning looking for a new or slightly used Tundra. Jeff Zulli, the used car service manager saw me in the I went to Charles Barker early on a Saturday morning looking for a new or slightly used Tundra. Jeff Zulli, the used car service manager saw me in the lot and came out to help me even though they did not open for another 45 minutes. I had found a 2014 Tundra in the back of the lot and Jeff took his personal time to track all the info down on this truck and allow me to test drive. The truck was exactly what I was looking for and we made a deal on the spot to include a great price on my trade in. My whole experience buying that day was fast and excellent to include the finance portion. I highly recommend Charles Barker Toyota for a new or used vehicle. More
by AJones
Employees Worked With
Jeff Zulli, Ben Houston III
September 19, 2015
I bought a 2015 Prius C at Charles Barker I purchased my new vehicle yesterday. Ray Aiden was my sales representative and he never pressured me, was very responsive and curtious to my many que I purchased my new vehicle yesterday. Ray Aiden was my sales representative and he never pressured me, was very responsive and curtious to my many questions. My purchase went smoothly and quickly. I would definitely recommend to anyone to buy your vehicle through Ray. More
by Bbutters
Employees Worked With
Ray Aiden
September 15, 2015
Vehicle purchase My wife and I went to Charles Barker Toyota to have her 09 Scion XB serviced. As we were waiting for the car to be serviced, we went to the showroom My wife and I went to Charles Barker Toyota to have her 09 Scion XB serviced. As we were waiting for the car to be serviced, we went to the showroom to look at some of the cars on display. There "was" a 2015 Prius V on the display floor that caught my wife's eye. We asked for Pauline Pittman because we always purchase our vehicles through her and more importantly, we only purchase our vehicles at Charles Barker Toyota because of the great customer service. Pauline immediately set-up a test drive for us so we took a car out and my wife was sold. We sat down with Pauline who worked with her sales manager for a trade-in allowance. There was no haggling (something else I like about Charles Barker Toyota) and the trade-in allowance was fair and reasonable. It was getting late, so we came back the following afternoon and completed the necessary paperwork. The entire process was smooth and it's always a pleasure to work with Pauline. I highly recommend that if you're considering purchasing a Toyota or Scion, that you purchase it from Charles Barker Toyota and ask for Pauline. I guarantee you will not regret your decision. More
by Ken
Employees Worked With
Pauline Pittman
September 11, 2015
Cheryl L Purchased a new Highlander and had a very nice experience. My salesman John Smith was very helpful with the selection process and very professional. Purchased a new Highlander and had a very nice experience. My salesman John Smith was very helpful with the selection process and very professional. Made buying a new car a pleasant experience. Never felt pressured. I highly recommend him. Very easy to work with. More
by Highlander
Employees Worked With
John Smith
August 10, 2015
Love my new car! Just recently bought a new car-went in for a Corrola and found out a Camby was possible! Everyone was very accommodating. I wI'll recommend Maurice Just recently bought a new car-went in for a Corrola and found out a Camby was possible! Everyone was very accommodating. I wI'll recommend Maurice to all my friends looking for a new Toyota! More
by lovemycamry
July 13, 2015
We love Charles Barker! What a great dealership! Everyone we met was so nice and hard working! i will recommend friends and family for sure! The dealership is had so many cho What a great dealership! Everyone we met was so nice and hard working! i will recommend friends and family for sure! The dealership is had so many choices it was great! More
by i love cb toyota
Employees Worked With
Curt Carter, Steve Hawley
July 04, 2015
Fabulous and time saving Many people know that car buying can take all day. Herbie made it easy and pressure free. We had come from Cheating Checkered Flag and Fumbling First Many people know that car buying can take all day. Herbie made it easy and pressure free. We had come from Cheating Checkered Flag and Fumbling First Team. Both should be reprimanded by Toyota and don't deserve to put their name on their buildings. But back to Herbie...... He was friendly and honest. We are so happy with our latest purchase of our 2015 Toyota Tundra. Please go to Charles Barker and please work with Herbie. Oh, the finance guy was GREAT as well. More
by Charlesbarkerisbetter
June 09, 2015
Oil change I have been going to Charles barker for 10 years. In my opinion, the customer service has deteriorated over the years. Today I waited 2 hours for s si I have been going to Charles barker for 10 years. In my opinion, the customer service has deteriorated over the years. Today I waited 2 hours for s simple oil change. I am going to be in the market for a new vehicle this year, and will not be purchasing from Charles barker due to the quality of customer service. More
by Popcorn
