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Hall Toyota Virginia Beach

Virginia Beach, VA

4.8
769 Reviews

1877 Laskin Rd

Virginia Beach, VA

23454

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769 Reviews of Hall Toyota Virginia Beach

March 05, 2022

Worst dealership I have ever worked with. Non Responsive and does not respond to customers needs. FFFing dealership is the worst! More

by kidmetsteve
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Manalo
Mar 09, 2022 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. It is our understanding that you’ve recently spoken with our General Sales Manager, Alissa Ruparelia, regarding your experience. We appreciate your understanding as we work through the process with the North Carolina DMV. If we may be of further assistance, please do not hesitate to contact Alissa directly at 757.437.4000. Thank you.

Mar 09, 2022 -

kidmetsteve responded

I called today to follow up on my conversation but no return call! Bernard needs a hearing aid! he did not listen to my request when purchasing vehicle.

March 03, 2022

The service department is excellent! The entire service team is always friendly and they do a great job with my car. More

by klmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Barnhart is such a great mechanic. I know I am in great hands when he works on my car. , Christopher Belcher
March 02, 2022

I have bought many vehicles at this location when it was Charles Barker. Sales staff and scheduling maintenance was outstanding. I hate the call center use for scheduling maintenance. I do not want an answe More

by Travis Hale
Customer Service
Recommend Dealer
No
Employees Worked With
Christopher Belcher
Mar 08, 2022 -

Hall Toyota Virginia Beach responded

Travis, thank you for your feedback. Our Service Manager, Fred Phillips, would like to speak with you personally regarding your experience. Unfortunately, we have been unable to locate contact information based off of the username provided in this review. At your convenience, please contact Fred directly at 757.437.4041, or privately message us through the DealerRater portal and let us know when is the best time to contact you. Thank you.

Mar 18, 2022 -

Hall Toyota Virginia Beach responded

Travis, thank you for your feedback. Our Service Manager, Fred Phillips, would like to speak with you personally regarding your experience. Unfortunately, we have been unable to locate contact information based off of the username provided in this review. At your convenience, please contact Fred directly at 757.437.4041, or privately message us through the DealerRater portal and let us know when is the best time to contact you. Thank you.

March 01, 2022

I have had nothing but excellent service at this dealership. They take care of my 8 year old Tacoma and are always very helpful. More

by Kyle S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher, Michelle Bozeman, Stephen Erny, Ray Hux, Nancy Lindgren, Fred Phillips, Anita Ryan, Ronald Surgeoner
March 01, 2022

Service was on point today. Excellent and speedy. Team members were personable and engaging which made it easy to talk to them. More

by Feliciajgivens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Service Advisor in Training. , Christopher Belcher
February 28, 2022

Wonderful experience with great sakes and service reps and always on time with customer service More

by r.hegamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
February 26, 2022

Ray was fantastic. He was patient, knowledgeable, and a great salesman and person. Hall needs more people like Ray! More

by Telaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hilliker, Ray Aiden, Christopher Belcher, Stephen Erny, Amanda Carroll
February 26, 2022

Ray was nice and didn’t pressure me to buy anything and as a young buyer I appreciated that. More

by kelsayfrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Aiden
February 24, 2022

Ray is by far an excellent sales rep! ! Took the time and helped us … I had an excellent experience buying a car!! Would definitely refer him to all my friends and family! More

by vongsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Aiden
February 12, 2022

We came in with an issue with the sunroof, he went above and beyond to assist us. I will always use hall Toyota service because of him! Thank you so much for your impeccable service! More

by ryannecamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
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