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Hall Toyota Virginia Beach

Virginia Beach, VA

4.8
763 Reviews

1877 Laskin Rd

Virginia Beach, VA

23454

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763 Reviews of Hall Toyota Virginia Beach

December 29, 2021

With appointment, it takes more than 4 hrs for a simple vehicle alignment to be done. What is the purpose of having an appointment, if your vehicle is not getting serviced on appointment time? They take th More

by Lexus1090
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Bozeman
Dec 30, 2021 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the username provided in this review. Our Service Manager, Fred Phillips, would like to speak with you personally regarding your experience. At your convenience, please contact Fred directly at 757.437.4041 or private message us back here on DealerRater with your first and last name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

Jan 13, 2022 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. Unfortunately, we have been unable to locate any records in our database for the username provided in this review. Our Service Manager, Fred Phillips, would like to speak with you personally regarding your experience. At your convenience, please contact Fred directly at 757.437.4041 or private message us back here on DealerRater with your first and last name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

December 24, 2021

Mr. Manalo was very knowledgeable and helpful in assisting me find the car of dreams. I highly recommend requesting to work with Mr. Manalo to find the car of your dreams too! More

by verxsan813
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manalo
December 20, 2021

I've owned several Toyotas for over 29 years and Hall Toyota is the worse dealership ever for service. Since Hall took over from Charles Barker Toyota, the service department has been in total decline. More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fred Phillips
Dec 28, 2021 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. Our Service Manager, Fred Phillips, would like to speak with you personally regarding your experience. Unfortunately, we have been unable to locate contact information based off of the username provided in this review. At your convenience, please contact Fred directly at 757.437.4041, or privately message us through the DealerRater portal and let us know when is the best time to contact you. Thank you.

December 18, 2021

Matthew and Tegen were a dream to work with! They were so knowledgable and responsive to my every beck and call and I could not imagine this experience being any better. Thank you! More

by richarsi86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kuhlman
December 18, 2021

Best dealership in town! Been with them since 2017 and wouldn't go anywhere else! Mike has been our sales person since the get-go and has been Awesome through the whole experience!! More

by tropicalbabies03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manalo
December 15, 2021

I really do wish I could leave Hall Toyota Virginia Beach 0 the service department is ridiculous they never answer the phone never contact you back…I do not understand why do they ask for contact information More

by Jncfall20hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Bozeman
Jan 07, 2022 -

Hall Toyota Virginia Beach responded

Thank you for your feedback. It’s our understanding that our Service Manager, Fred Phillips, has reached out to you about your experience. We hope you will give us another opportunity in the future to earn your confidence. If we may be of further assistance, please contact Fred at 757.437.4041. Thank you.

Jan 07, 2022 -

Jncfall20hello responded

I never heard from anyone .. No one ever contacted me about the rude service that o received

November 27, 2021

Brian and other staff were very helpful, informative, and I ended up getting a fantastic car for a good price. I am very satisfied! More

by Jack Frasier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hilliker, Brian McCormick, Amanda Carroll
November 27, 2021

Made buying a car in this crazy market easy and enjoyable. Ordered my car to my exact specifications and called when they had it delivered. More

by Ccknoeppel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCormick
November 22, 2021

Chris Belcher is the best… came in for service and it was a quick easy process. More

by Lbonita12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Belcher
November 21, 2021

My husband and I came in for service, we ended up leaving with our dream car 🤩. Brian went above and beyond to work with our crazy life. He worked magic. More

by Sarrha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hilliker, Christopher Belcher, Stephen Erny, Brian McCormick, Anthony Parker
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