
Hall Toyota Virginia Beach
Virginia Beach, VA
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769 Reviews of Hall Toyota Virginia Beach
They drove my new 4 Runner through a cinder block wall! We brought our 4 Runner to have a tire patched and the service technician drove our Toyota 4 Runner through a cinder block wall inside the garage and We brought our 4 Runner to have a tire patched and the service technician drove our Toyota 4 Runner through a cinder block wall inside the garage and smashed the front end! Our vehicle is less than 2 years old, has 19,000 miles and did not have a scratch or dent in it. It was in excellent condition and we took excellent care of it including hand waxing it at least every 6 months. Charles Barker is only offering to repair the damages. This will not put us in the position were in before they ran our SUV through the wall. The 4 Runner will never be the same and the value will not be what it was before they crashed it. You would think that with the trust our community puts in Charles Barker when we leave him our vehicles including Mercedes, Lexus, and Toyota he would make sure this is not a frequent occurrence and the infrequent times it may happen he would make it right. NOT SO! More
Amazingly Wonderful! My experience in purchasing MY new vehicle was so stress free! I was pleased! Ray Aiden who has been a Blessing, made my experience enjoyable! He My experience in purchasing MY new vehicle was so stress free! I was pleased! Ray Aiden who has been a Blessing, made my experience enjoyable! He has truly been a God-send. Ray's professionalism and great customer service precedes him. Ray relieved me of my concerns by addressing all of my questions and went above and beyond the call of duty when of paying attention to detail with my vehicle and the process of making my purchase. I have been enjoying my vehicle and have referred by some family and friends to contact Ray Aiden when making their next purchase. DIVINE ORDER! More
2018 Toyota Camry XLE The car salesman was very helpful throughout the purchase of my Camry. He ensured that I understood how all the features worked. Excellent All Around. The car salesman was very helpful throughout the purchase of my Camry. He ensured that I understood how all the features worked. Excellent All Around. More
Excellent experience Have to show a great deal of appreciation to Josh Dail and Ray Aiden. Both were incredibly professional. Josh really went above and beyond to set up t Have to show a great deal of appreciation to Josh Dail and Ray Aiden. Both were incredibly professional. Josh really went above and beyond to set up the best deal and Ray was Mr. Go-to. Solid group over there. More
Outstanding Experience Our experience at Charles Barker Toyota was welcoming and efficient. Our sales representative was extremely informative and professional. He gave us a Our experience at Charles Barker Toyota was welcoming and efficient. Our sales representative was extremely informative and professional. He gave us a thorough review of our new vehicle which added to our comfort and confidence in our purchase. The car was presented to us in prestine condition More
Best car buying experience I've ever had Eric made this a great experience from beginning to end. He reached out to me immediately. We set an appointment for a test drive. The car was prep Eric made this a great experience from beginning to end. He reached out to me immediately. We set an appointment for a test drive. The car was prepped and ready when I got to the store. He had a great route already mapped out for the test drive. He answered all my questions and shared information about the vehicle I was interested in. On the day of the purchase I was still unsure exactly which vehicle I wanted and again, the he already had options available for me to look at. He was extremely patient and helpful throughout the entire process. He did everything in his power to make sure I got the car I wanted, in the color I wanted and the monthly payment I was adamant about. I've dealt with other dealerships in the area but this, by far, was the absolute best. More
Very friendly and courteous. Mike made buying a car very easy and pleasant. He followed through with every commitment and got back to me in a timely manner. The price was fair and Mike made buying a car very easy and pleasant. He followed through with every commitment and got back to me in a timely manner. The price was fair and reasonable and we are pleased with our purchase. I did have to get Mike to supply me with an owner's manual and maintenance log. He was unaware that it was not in the glove compartment. Also I expected some written info on the 2 year road side assistance. I did find info on line, but a brochure on what is covered, etc. would have been nice. The 3 year maintenance and 2 year road side assistance are actually 34 months and 22 months respectively. This may be because I bought a 2017 Camry in 2018, but that should have been stated up front. The sticker said I would get a full tank of gas. I only got half a tank. I didn't realize the discrepancy till later. Chris worked me through the paperwork quickly and efficiently in our first meeting. My wife had to come in the next day to sign papers and that took longer than expected. We had made an appointment, but Chris had another customer to deal with ahead of us. I was a little perturbed. Overall a good experience. More
i got my camry great service . salesman was so helpfull and informative . he was very helpfull in helping my wife and i choosing the right car for us. at our budget great service . salesman was so helpfull and informative . he was very helpfull in helping my wife and i choosing the right car for us. at our budget level. it couldnt have been a better experience . the finance was thorough and made it simple to underatand. More
Pleasant Experience with No Hard Sales Tactics Ray was knowledgable about the brand and the specific car I wanted. There were no hard sales tactics, merely a pleasant exchange. There were no hidd Ray was knowledgable about the brand and the specific car I wanted. There were no hard sales tactics, merely a pleasant exchange. There were no hidden costs or uneasy feelings when making this purchase. I appreciate the service I receive when I purchase from Charles Barker dealerships. More
Wonderful I hate buying cars but this experience makes me want to buy another one. Smooth and seamless from start to finish. Did everything I could ask for an I hate buying cars but this experience makes me want to buy another one. Smooth and seamless from start to finish. Did everything I could ask for and more. I have been going to their service department for a long time and will now be buying my cars from them. You couldn't find a better dealer. More