Halleen Kia

Awesome, comfortable,easy experience Appreciated how my dealer "pops" worked with me to get the best deal. He was great:) I'm so happy with my new car:) The car buying process intimidated Appreciated how my dealer "pops" worked with me to get the best deal. He was great:) I'm so happy with my new car:) The car buying process intimidated me going in but, everyone made it quick and painless. Brad is our family go to dealer. Thanks Brad:) More

Fantastic Customer Service From Beginning To End This is my second Kia Soul, I went back to the North Olmsted dealership because my first experience was so great. This time was even better, Jim wa This is my second Kia Soul, I went back to the North Olmsted dealership because my first experience was so great. This time was even better, Jim was very personable and knowledgeable . He answered all my questions somehow knew red was the color for me! The paperwork can normally be a grueling aspect of car buying but Matt made sure I was on my way extremely quickly and at no point did I feel pressured. When the purchase was final Jim even offered to help move my belongings from my trade in to the new car and set up my phone. More

Jim M Jim was amazing the second I walked in the door. This was my first time in a dealership and he made me comfortable and the whole process was smooth. Jim was amazing the second I walked in the door. This was my first time in a dealership and he made me comfortable and the whole process was smooth. He walked me through everything and made sure I was ok with everything. I highly recommend Kia of North Olmsted. More

BEST experience buying a car Jimmy is very nice and accommodating. He goes over and above. He knows my husband and I hate waiting around, so he emailed me the credit form and we e Jimmy is very nice and accommodating. He goes over and above. He knows my husband and I hate waiting around, so he emailed me the credit form and we emailed back and forth, and when we got to the dealership, everything was almost ready. He worked with financing to make it work for us. The finance managers are also terrific. We've been doing business with this dealership since 2012, always a good experience. Thanks! More

Great Customer Service Michael was very patient in helping me find the car the met all of my needs. I had walked in with a certain car in mind and when that did not work ou Michael was very patient in helping me find the car the met all of my needs. I had walked in with a certain car in mind and when that did not work out as I wanted it to, Michael was very good at presenting alternate options. More

Excellent Customer Service!!!! We had excellent service buying our new Soul it was wonderful from the moment I walked in and worked with Michael Seale he was just awesome and we wor We had excellent service buying our new Soul it was wonderful from the moment I walked in and worked with Michael Seale he was just awesome and we worked together and found the perfect car for us!! Matt in finance was equally awesome and we were able to get the perfect coverage for our new car and the payment was great!! Overall it was the best car buying experience I’ve ever had everything went smoothly and efficient and we are so totally thankful for that!! Thank you everyone we are thrilled with the car and the service and your dealership runs like a well oiled machine and you can tell you take pride in that!! Thanks for helping me surprise my husband for his new car it was perfect!! He loves his new blue Soul 💙 More

New cars Best sales experience we’ve ever had ! Kiyyah was very patient with us and made sure to answer all our questions. Would definitely recommend her to an Best sales experience we’ve ever had ! Kiyyah was very patient with us and made sure to answer all our questions. Would definitely recommend her to anyone looking for a new car. More

New Car Purchase Process went quickly. Mike stayed late to work with me. Picked up my vehicle the next day and called a month or so later to check on me. Process went quickly. Mike stayed late to work with me. Picked up my vehicle the next day and called a month or so later to check on me. More

My experience here at Kia was a great one. Charles was great and worked hard to get me what I needed. My credit situation wasn’t the greatest and he still got me into a brand new car!!!! Charles was great and worked hard to get me what I needed. My credit situation wasn’t the greatest and he still got me into a brand new car!!!! More

Highly Satisfied Charles was great! He understood my situation and helped me get in and out! Great customer service would highly recommend someone to come and shop wit Charles was great! He understood my situation and helped me get in and out! Great customer service would highly recommend someone to come and shop with him ! More