Halleen Kia

Purchasing a used vehicle couldn't have gone any smoother. Negotiating a purchase of a car that I personally had not seen or driven put me in a position to "trust" exactly what Jim McConville relaye smoother. Negotiating a purchase of a car that I personally had not seen or driven put me in a position to "trust" exactly what Jim McConville relayed about the vehicle. Jim was very thorough, honest, and professional throughout the entire process. Our family lives in Grove City, OH and to negotiate a purchase of a car without physically being at the dealership isn't my normal way of doing business. However, Jim made it happen and we couldn't be more happy. My daughter loves the vehicle and the entire process was hassle free. I would seriously refer anyone to Jim at the Halleen dealership when they are looking to purchase either a used or new car. More

i am so pleased with halleenkia! I visited the dealership with the intentions of just looking but i ended up buying a car! this was my very first time even purchasing a car i had the pleasure of dealership with the intentions of just looking but i ended up buying a car! this was my very first time even purchasing a car i had the pleasure of meeting jim mcconville who made my experience Awesome and he also helped me out a great deal not only was he nice he was ver informational and compassionate when i was approved for a loan i will definately recomend haleenkia to everyone i know who needs a car thank you Jim Mcconville and haleenkia More

The individuals that I dealt with were friendly and informative.They were generaly interested in helping me find just what I was looking for in a vehicle, and a price I was comfortable with. THANK YOU informative.They were generaly interested in helping me find just what I was looking for in a vehicle, and a price I was comfortable with. THANK YOU ! More

This is by far one of the best service Dept. that I have every used. Vincent Barry treated me like I was family and lisened to everything I had to say . He took care of me and explained what was done . I wi every used. Vincent Barry treated me like I was family and lisened to everything I had to say . He took care of me and explained what was done . I will never go Montrose back to the dealer were I got my soul (Monrose Kia) Halleen Kia cares about there customers. More

david was very friendly and helped me get a pretty good loan when every other dealer i went to said there was nothing they could do or i needed a co signer. he did a great job will ask for him when i deci loan when every other dealer i went to said there was nothing they could do or i needed a co signer. he did a great job will ask for him when i decide to get my next car from halleen kia. More

Richard was kind and I felt like he really wanted to help me get into the right car for the right price. I have had some VERY bad experiences at dealerships and this time is was pretty painless and he went me get into the right car for the right price. I have had some VERY bad experiences at dealerships and this time is was pretty painless and he went an extra mile to help me get a hitch on the car. More

This was my first visit to Halleen Kia. I was coming in for an oil change. Vince Barry met me at the door. He was very friendly. I told him what I needed done on my SOUL. Vince was very professional. I for an oil change. Vince Barry met me at the door. He was very friendly. I told him what I needed done on my SOUL. Vince was very professional. I needed a ride to my place of work and Vince arranged that very quickly. The service to my car was done very quickly. Vince arranged for me to be picked up at work and I had my car back before lunch. I was very impressed by Vince's professional and courteous demeanor. I plan on taking my wife's car in for service this week. More

As far as sales, the dealership did a decent job. The salesman was informative, and helpful. Although once the sale was complete, i have been extremely disastisfied with the service. It seems as if once salesman was informative, and helpful. Although once the sale was complete, i have been extremely disastisfied with the service. It seems as if once you buy the car, they no longer treat you as if you matter. I have received a follow up from Eric hallen, and he has done a good job on folow up, and trying to fix any issues I may have had. Althogh it should not have had to go to this level, I do appreciate his efforts. I had several issues with a certified preowned vehicle, and had to go back to the service department 5 times with in the first month. I received very poor customer service, and although they eventually fixed the problem, i did not feel as if I should have had to spend so much time getting repairs made to a car the was supposedly pre certified to eliminate issues. I was told by the service department in a very rude manner, that "they cant tell what is going to go wrong with the car, that they just read the report that is on the computer". No empathy, no appoligies for all of the time I have had to invest in getting the repairs done. As soon as a repair would be done, the check engine light would come back on the next day. I was told by the service department that the satellite radio does not come with the certified preowned vehicles, which is untrue, and i had to go to another department to fix.. I went in yesterday to have them look at yet another problem that i had with the radio not working properly. I was told that my warranty expired earlier this month, and there was nothing that they can do for me. Eric has kindly taken care of this issue, but not before I had to post a response to my poor experience on dealer rater I have had this car for only a few months, and considering all of the other issues that I have had, you would think that they would be willing to do what they could to try and keep and maintain my business. More

Richard was very helpful, knowledgeable, friendly and honest. Richard is a true professional he made a nervous experience an enjoyable experience. I will recommend Richard and The dealership to friend honest. Richard is a true professional he made a nervous experience an enjoyable experience. I will recommend Richard and The dealership to friends and family. Theresa Bowling More