Halleen Kia

As far as sales, the dealership did a decent job. The salesman was informative, and helpful. Although once the sale was complete, i have been extremely disastisfied with the service. It seems as if once salesman was informative, and helpful. Although once the sale was complete, i have been extremely disastisfied with the service. It seems as if once you buy the car, they no longer treat you as if you matter. I have received a follow up from Eric hallen, and he has done a good job on folow up, and trying to fix any issues I may have had. Althogh it should not have had to go to this level, I do appreciate his efforts. I had several issues with a certified preowned vehicle, and had to go back to the service department 5 times with in the first month. I received very poor customer service, and although they eventually fixed the problem, i did not feel as if I should have had to spend so much time getting repairs made to a car the was supposedly pre certified to eliminate issues. I was told by the service department in a very rude manner, that "they cant tell what is going to go wrong with the car, that they just read the report that is on the computer". No empathy, no appoligies for all of the time I have had to invest in getting the repairs done. As soon as a repair would be done, the check engine light would come back on the next day. I was told by the service department that the satellite radio does not come with the certified preowned vehicles, which is untrue, and i had to go to another department to fix.. I went in yesterday to have them look at yet another problem that i had with the radio not working properly. I was told that my warranty expired earlier this month, and there was nothing that they can do for me. Eric has kindly taken care of this issue, but not before I had to post a response to my poor experience on dealer rater I have had this car for only a few months, and considering all of the other issues that I have had, you would think that they would be willing to do what they could to try and keep and maintain my business. More

Richard was very helpful, knowledgeable, friendly and honest. Richard is a true professional he made a nervous experience an enjoyable experience. I will recommend Richard and The dealership to friend honest. Richard is a true professional he made a nervous experience an enjoyable experience. I will recommend Richard and The dealership to friends and family. Theresa Bowling More

Fast and friendly service. I have done businees with this dealership before and I liked the way I was treated. Great that you can do some business over the internet. dealership before and I liked the way I was treated. Great that you can do some business over the internet. More

Sam was the best! He gave me all the information I needed and made it a very positive experience. This was my first time leasing and he made me feel confident with my decision and he made the process enjoya and made it a very positive experience. This was my first time leasing and he made me feel confident with my decision and he made the process enjoyable. I got to leave with my brand new 2013 Kia Soul the same day I came in. He did such a great job that the next day my parents went in and got a new car with Sam. I recommend Sam to everyone I know that is looking for a car. Thanks Sam! More

Halleen was recommended by two people i know, boy were they right. From the first contact with kris I knew this is the dealership I wanted to go with. She was respectful and kind. Never once badgering me they right. From the first contact with kris I knew this is the dealership I wanted to go with. She was respectful and kind. Never once badgering me with emails and calls. She understood that working two jobs kept me very busy. When I got to the dealership I met Charles. Again, another respectful individual. My daughter in law and I had an instant good feeling for him. He listened to what I would like and what I needed. Never once did I feel the "need to sell" attitude. When I left that night I felt if I was meant to have a new car it would happen. I even began looking at some of the other styles of car they sell. But then Carl called (once again a respectful young man). And I was able to get a sportage and I love it! Some days I can't believe it's mine. The staff at halleen Kia are remarkable! Would I recommend them...you bet! More

It is not often you can say you had a fabulous experience buying a car, but I did. I knew what I wanted and had done my homework on price point (both for the new car and my trade). Brad and Halleen Kia wer buying a car, but I did. I knew what I wanted and had done my homework on price point (both for the new car and my trade). Brad and Halleen Kia were awesome. I stopped during my lunch hour to just get numbers on a new Kia Soul and ending up buying a car that day. I traveled over 30 miles to your dealership and it was well worth it. Thank you for helping me with a great Christmas present to myself. I will definitely recommend you to friends, family and even people I don't know who comment on my new car. Thank you, thank you! More

A friend of mine recomended Halleen Kia to me as he has purchased 3 Kias from them over the last couple years. Dave did a great job and was able to get me to the payment I needed to keep me within my budge purchased 3 Kias from them over the last couple years. Dave did a great job and was able to get me to the payment I needed to keep me within my budget. Every one was very helpfull and efficient. I was in my new Optima in under 3 hours total. Thanks Dave and Steve, I will reccomend you guys any time. More

The reason why I am recommending this dealer is the quality and sales staff, particulary John O'Dee. He was very knowledgeable/helpful and made the purchase process a very pleasant experience. Please,e quality and sales staff, particulary John O'Dee. He was very knowledgeable/helpful and made the purchase process a very pleasant experience. Please,everyone interested in purchasing a new car,KIA is top notch! The perception that KIA is a cheap car is dead wrong ! I get 34 MPG on my Sportage SUV and it handles beautifully! I love this car!!! Do your self a favor and test drive one today! You will be pleasantly surprised! More

jim was great to work with. he was very friendly and not pushy at all. we were very happy with our experience. we just wish the kia soul came with a spare tire, not just "fix a flat", but that's kia's probl pushy at all. we were very happy with our experience. we just wish the kia soul came with a spare tire, not just "fix a flat", but that's kia's problem, not the dealer. More

Arnaldo @ Halleen Kia was terrific to work with. He was honest, up-front, and really seemed to be set on getting us the best possible car at the best possible price. My wife and I left Halleen Kia trustin honest, up-front, and really seemed to be set on getting us the best possible car at the best possible price. My wife and I left Halleen Kia trusting the information provided by Arnaldo and truly feeling like we made a terrific decision to come to Halleen Kia for uor purchase. We'd recommend Arnaldo and his teammates to anyone! More