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Halleen Kia

North Olmsted, OH

5.0
7,678 Reviews
Welcome to Halleen Kia - Cleveland Kia Dealer Low prices, superior service, and sales integrity separate us from other new and used auto dealers in Cleveland and across Ohio. When we say Have you seen Halleen?, we are really saying that we want to be your choice when searching New Kia Dealers in Cleveland. We want to be the best option for Ohio Kia service and parts. It goes beyond being the best Cleveland Kia dealer. We are one of the few Ohio new car dealers that can offer the kind of choices that you want from an auto dealership because of our access to central inventory. If another Ohio Kia dealer has a vehicle that matches your needs, we can probably get it for you.
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27932 Lorain Rd

North Olmsted, OH

44070

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Showing 7,678 reviews

June 28, 2012

I would recommend this dealership because Arnaldo took the time to take care of me, even though he was done for the day. He was friendly and helpful with showing me my options. He went through pricing a More

by chelle8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 28, 2012 -

Halleen Kia responded

Thanks for letting us know that Arnaldo was so great in assisting you. Employees like Arnaldo are what make us so special and different from other dealerships in that we are all willing to go that extra mile whether that means staying late, getting the financing and pricing that you need, staying in contact, or anything else that you may need. As you saw, you are now part of the family and know that this premium service does not end. Thank you again for the review, and congratulations on your new vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

June 26, 2012

Don made us feel very comfortable throughout our experience of test driving your vehicles and decided on which best fit our preferences. he kept in touch and followed through with his committment t More

by dealerrater12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2012 -

Halleen Kia responded

Don's advanced knowledge of and confidence in the Kia brand allows him to put every customer he meets at ease with their car buying experience. This relaxed demeanor allows him to understand what the customer needs the most and ultimately to place them in the ideal vehicle. Thank you for feeling compelled to report this in your kind review, please do not hesitate to return with any needs or concerns that you may have, and congratulations on your new vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

June 26, 2012

My experience with Jim and with Halleen Kia in general was great. My boyfriend and I came to this dealership with broken credit and Jim bent over backwards to get me into a reliable car. I did not expect More

by LindsayB2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 27, 2012 -

Halleen Kia responded

Lindsay, as you saw, we strive to put everyone in the perfect vehicle with financing that they can afford. Jim is a true professional when it comes to finding and explaining these options to all of our customers. Your credit status does not change your status as an honored guest when you are in our dealership because we are confident in our ability to make anyone's situation viable. We are so pleased to hear that a Kia vehicle has actually improved your quality of life. Thanks for the kind review, and feel free to return with any other questions or concerns that you may have. Best, Mark Halleen - Vice President halleen@halleenkia.com

June 25, 2012

GREAT SERVICE, GREAT SALESMAN.IT WAS NICE TO TAKE IT OVERNITE TO TEST IT OUT. AGAIN GREAT SALESMAN, JUSTIN EXPLAINED HOW EVERYTHING WORKED AND WAS VERY KIND AND PATIENT WITH OUR QUESTIONS. LOVE MY CAR!! More

by WHITIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JUSTIN LABUDA
Jun 25, 2012 -

Halleen Kia responded

It is great to hear that your experience went so well. Kia vehicles are loaded with features, so I am sure you were both anxious and excited to have them explained to you and to take overnight delivery. Our staff exists to make sure that you know everything there is to know regarding your purchase, so please do not hesitate to return if you have any other questions or concerns. Thanks for the kind review, and congratulations on your new Kia vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

June 25, 2012

he took my budget and ran with it ...very friendly and nice guy,went above and beyond to help me even got a different car from another location because they didnt have the color i wanted! More

by tgudda13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2012 -

Halleen Kia responded

Thank you for validating the trust we have in the integrity of our employees. When we say that we only want the best for our customers, we prove it with our actions. Our staff is expertly trained to work with any budget in order to put you in the right vehicle, even willing to find you one that may not even be on our lot in order to ensure your complete satisfaction. Again, thanks for the thoughtful review. We look forward to seeing you again, and congratulations on your new vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

June 21, 2012

Don saw me looking at the cars in the lot and came over immediately to ask me if I needed help. I told him I was looking to buy a car but was not sure what I could afford. He took me and Steve over to on More

by qsuzie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2012 -

Halleen Kia responded

We are so glad that Don was able to assist you in your first leasing experience. Our staff strives to be able to put everyone in their ideal vehicle. Since the Kia Optima was the one for you, finding a financing option that also worked for you and making sure that you understood the vehicle in and out became the next objective. Don is excellent and extremely successful in this area, as was the case with you. Thank you for this thoughtful review, do not hesitate to return for anything else you may need, and congratulations on your new Kia Optima! Best, Mark Halleen - Vice President halleen@halleenkia.com

June 20, 2012

Since late 2010 I have worked with Russ Hersey on the purchase or lease of seven Kias and have had a very positive experience each time. Russ's friendly, low-key, no-high-pressure sales approach is refre More

by cvasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2012 -

Halleen Kia responded

Let me start by saying a hearty thank you for your continued patronage throughout the last few years. Our no-pressure style puts all of our customers at ease and allows us to simply explain the facts and information that you need as a consumer so that you can make the best decision for you and your family. Also, as you pointed out, the exceptional dedication of our staff is another reason that you trust us with your recommendation as well as your own family. Thanks again for this kind review. We look forward to your next visit, congratulations on you newest Kia vehicle purchases, and good luck to your daughter! Best, Mark Halleen - Vice President halleen@halleenkia.com

June 18, 2012

Russ was not pushy and very informative about the cars. He built my confidence that I will have a good experience becoming a new Kia owner. This lead me to buying a new Kia from Russ. More

by Dancarbone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Hersey
Jun 18, 2012 -

Halleen Kia responded

Dan, thank you so much for this kind review. Russ, like all of our sales staff, understands that gently informing our customers rather than forcing information and deals on them is always the way to go. You are in fact making a wise decision by becoming a Kia owner, and the value of this decision will become apparent very soon. Please come in and see us again if you have any questions or concerns whatsoever, and congratulations on your new Kia! Best, Mark Halleen - Vice President halleen@halleenkia.com

June 18, 2012

Jim McConville made me feel like an important customer he was very friendly and helpful,he did not treat me any different from a customer with A1 credit. More

by kori74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2012 -

Halleen Kia responded

Know that we value all of our customers the same, as everyone has unique situations in their lives. As soon as you step on our property, you are an important and valued customer. Thank you for this kind review and please feel free to return for anything else that you may need, as your treatment will remain the same. Best, Mark Halleen - Vice President halleen@halleenkia.com

June 14, 2012

I have been dealing with the Halleen Dealership for years and its always been A great experiences they've always went the extra mile to make sure I was satisfied the sales man Jay Vicario was very nice helpf More

by angel cuevas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 14, 2012 -

Halleen Kia responded

Angel, thank you for your kind review and for visiting us again for another great experience. Our staff will always do what it takes to make sure your every need is addressed. Jay clearly does this on a regular basis using his skills and knowledge. Again, thank you for your repeated trips to Halleen Kia throughout the years. We eagerly anticipate your next visit, and congratulations on your new vehicle! Best, Mark Halleen - Vice President halleen@halleenkia.com

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