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Halleen Kia

North Olmsted, OH

5.0
7,701 Reviews
Welcome to Halleen Kia - Cleveland Kia Dealer Low prices, superior service, and sales integrity separate us from other new and used auto dealers in Cleveland and across Ohio. When we say Have you seen Halleen?, we are really saying that we want to be your choice when searching New Kia Dealers in Cleveland. We want to be the best option for Ohio Kia service and parts. It goes beyond being the best Cleveland Kia dealer. We are one of the few Ohio new car dealers that can offer the kind of choices that you want from an auto dealership because of our access to central inventory. If another Ohio Kia dealer has a vehicle that matches your needs, we can probably get it for you.
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27932 Lorain Rd

North Olmsted, OH

44070

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Showing 7,701 reviews

May 24, 2012

Great experience with Mike. He is professional, courteous, and engaging. Very good. He was thorough and accomodated my need to use the vehicle to take to my wife for evaluation. Pat Hunt More

by patfhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crampton
May 24, 2012 -

Halleen Kia responded

Pat, it is great to hear that Mike took such good care of you. We realize that your vehicle purchase often involves the satisfaction of more than just one person, so agreeing to have your wife appraise your vehicle was a more than reasonable accommodation. Rest assured that you will receive the same level of courteous, genuine care every time you visit us, and we urge you to do so in the future. We truly value you as a customer, and appreciate this thoughtful review. Best, Mark Halleen - Vice President halleen@halleenkia.com

May 23, 2012

I was going to trade my car that I had bought from this dealership in and lease a new one. My sales person was unfriendly and rude. While we were talking to him he was checking his facebook and reading tex More

by elehcim2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales assoc. and an assist. manager who I can't remember his name
May 23, 2012

Justin was great.. greeted me at the door and asked if he could help me. His overall knowledge to the Kia cars were amazing. He had showed me the Kia Optima, took for a test drive and fell in love. He was ve More

by yellowdragon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nancy Telizyn
May 23, 2012 -

Halleen Kia responded

Gaining a rapport with our customers and knowledge of our product line is a priority at Halleen Kia, and it pleases me to hear that you were able to experience this for yourself. You have selected a fine vehicle, and we are confident that you will be happy with your purchase. Feel free to come back anytime for any other questions or needs that you may have, as our knowledgeable and helpful staff will be delighted to help you again. Also, be sure to check us out on Facebook and Twitter so you can take advantage of exclusive specials and updates. Best, Mark Halleen - Vice President halleen@halleenkia.com

May 22, 2012

Matt helped me more than I ever imagined when buying my first car. He took me every step of the way, explained everything I needed to know and was extremely professional. If you are looking for someone wh More

by jprice010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 23, 2012 -

Halleen Kia responded

That is so great that you were able to work with Matt. He is just one of our dedicated professionals that works hard everyday to provide our customers with the highest level of customer service and professionalism. Feel free to come see us anytime for all of your automotive needs and be sure to check us out on Facebook and Twitter so you can take advantage of exclusive specials and updates as well. Best, Mark Halleen - Vice President halleen@halleenkia.com

May 22, 2012

Everyone that we talked to was friendly & helpful. We thought that everyone went out of their way to make sure that our questions were answered. Even though it was the end of the day we were not rushed, More

by courykia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Corns
May 23, 2012 -

Halleen Kia responded

You are most certainly welcome. Going the extra mile to ensure that you understand your purchase as well as making sure that the vehicle itself meets our rigorous standards by the time you drive off the lot is all a part of the Halleen Kia experience. We greatly appreciate your kind words, recommendations, and patronage. Please do not hesitate to come back for anything else you may need and don't forget to check us out on Facebook and Twitter to take advantage of exclusive specials and updates as well. Best, Mark Halleen - Vice President halleen@halleenkia.com

May 22, 2012

The overall experience was wonderful! We came to Halleen with my Mom, who is 81 years old and needed a new car, we planned to talk with the salesman we had, Tom Fowler and give her the $1000.00 off we recei More

by carebaby62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scott
May 23, 2012 -

Halleen Kia responded

What a great story. Our ability to work with customers amidst challenges and unique situations is a major part of how we operate. Thank you for being so understanding regarding the "glitch" that you mentioned. It gives us great pleasure to hear that your mother was able to find the deal that best suited her, that we were able to make up for the misunderstanding, and that you have trusted us with your family's vehicles on multiple occasions now. Your family is a part of our family now, so do not hesitate to visit for any other vehicle concerns that you or your mother may have. Best, Mark Halleen - Vice President halleen@halleenkia.com

May 21, 2012

Mr. Arnaldo Rivera was very professional and he answered all our questions. Arnaldo took time to go over the features of the car and if I had further questions I could call him. My first time ever driving a More

by bernadetteburks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2012 -

Halleen Kia responded

We are happy to hear that your first Halleen Kia experience was such a positive one. Making sure that you understand everything there is to know about your vehicle decision, and that we make ourselves available for future support, is of our utmost concern. We are certain that you will not regret your decision to join the Kia family, and that we will still provide the same level of customer service for years to come. Don't forget to check us out on Facebook and Twitter so you can take advantage of exclusive specials and updates. Best, Mark Halleen - Vice President - halleen@halleenkia.com

May 21, 2012

Arnaldo rivera was excellent. He was very thorough with explaining how the car works and made sure I was satisfied with the service provided by Halleen KIA. This was my first time leasing and I am glad I c More

by mzjazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 22, 2012 -

Halleen Kia responded

Let me start by saying congratulations on your new vehicle and leasing agreement. All of our departments are second to none, and we are glad that your experience with our sales and leasing departments reflected this. Arnaldo is excellent at putting our customers at ease and increasing their understanding of our vehicles, and our leasing department only compliments these skills. We truly appreciate your business, and look forward to seeing you again for whatever else you may need. Be sure to check us out on Facebook and Twitter so you can take advantage of exclusive specials and updates as well. Best, Mark Halleen - Vice President - halleen@halleenkia.com

May 20, 2012

I originally brought my car in for service in the morning. I went out to look at cars to see if I could possibly trade mine in and buy another. I was introduced to Charles Scott and he spent an a l More

by lgrabiec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Scott, Charles Scott
May 21, 2012 -

Halleen Kia responded

We're so glad to know that you have discovered that Halleen Kia is truly the one-stop for all of your automotive needs. Whether you have the entire weekend to vehicle shop, or just want some information while your car is being serviced, our courteous staff members like Charles take the time to cater to your individual situation. Thank you for your kind review, endorsement, and patronage. We look forward to seeing you again for anything else you may need. Also, be sure to check us out on Facebook and Twitter so you can take advantage of exclusive specials and updates. Best, Mark Halleen - Vice President - halleen@halleenkia.com

May 15, 2012

Over 45 days waiting on a KIA SOUL that was sold to someone else. Thankgoodness I called KIA of America or I would still be waiting on my car! They sure had no problem holding my deposit. Even gave t More

by martysuki
Customer Service
Recommend Dealer
No
Employees Worked With
Eric Hallen, Charles Scott
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