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Halleen Kia

North Olmsted, OH

5.0
7,814 Reviews
Welcome to Halleen Kia - Cleveland Kia Dealer Low prices, superior service, and sales integrity separate us from other new and used auto dealers in Cleveland and across Ohio. When we say Have you seen Halleen?, we are really saying that we want to be your choice when searching New Kia Dealers in Cleveland. We want to be the best option for Ohio Kia service and parts. It goes beyond being the best Cleveland Kia dealer. We are one of the few Ohio new car dealers that can offer the kind of choices that you want from an auto dealership because of our access to central inventory. If another Ohio Kia dealer has a vehicle that matches your needs, we can probably get it for you.
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27932 Lorain Rd

North Olmsted, OH

44070

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Showing 7,814 reviews

October 10, 2013

I stopped into Halleen about two months ago and was in the beginning stages of purchasing a car and David was such a TREMENDOUS help. He is very well educated on the products and has such great customer s More

by KimD1187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Halleen
Oct 11, 2013 -

Halleen Kia responded

We truly appreciate the kind words you had to say about your experience with us. David truly is an outstanding member of our team who always goes above and beyond to make sure our customers receive the best customer service and quality possible. We're delighted to hear that you feel you experienced this value first hand with us, and we hope that, once you're ready to buy, you'll visit us again. We'll be more than happy to help. Sincerely, Eric Halleen, President/GM, ehalleen@halleenkia.com.

October 07, 2013

Visiting Halleen Kia was a very pleasant experience. We pulled into the lot and we're greeted and asked what they could help us with. Staff was very friendly and helpful in all aspects of our visit. Our s More

by shared58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nilda Miller
Oct 08, 2013 -

Halleen Kia responded

We're so happy to hear that we were able to exceed your expectations during your visit, Sharon. We always strive to not only provide the utmost in customer service and quality, but to work within each customer's needs and budget in order to find the vehicle that's right for them. We're delighted to hear that you feel like you experienced these values during your visit, and we hope you continue to choose us for all your automotive needs! Sincerely, Eric Halleen, President/GM, ehalleen@halleenkia.com.

September 27, 2013

This was not the "typical" car salesman. We were pleasantly surprised to find Jim McConville to be easy going, engaging, and concerned for our overall satisfaction. He was patient and actually More

by TomH65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 27, 2013 -

Halleen Kia responded

We're honestly flattered by your review of our dealership. Jim and Oleg truly are outstanding members of our staff who are not only dedicated to making the vehicle-buying experience as convenient and hassle-free as possible, but are more than willing to work with our customers to make sure they leave our dealership with the vehicle that's right for them. We hope that you will continue to visit our dealership for all your automotive needs, and we look forward to seeing you again soon! Sincerely, Eric Halleen, President/GM, ehalleen@halleenkia.com

September 24, 2013

I purchased a pre owned 2010 Dodge Journey from Halleen Kia on 8-10-13. Before we purchased the car, we obviously test drove it and checked it out. We noticed the tires looked very worn so we mentioned thi More

by 462973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Kwiatkowski
Sep 30, 2013 -

Halleen Kia responded

On behalf of all of us here at Halleen Kia, I sincerely apologize for the negative experience that you have received at our service department. I assure you that 100% customer satisfaction has always been our utmost priority in all of our departments, and I would very much appreciate the chance to discuss with you further the issues you've mentioned in your review. Please contact me at your earliest convenience. Sincerely, Eric Halleen, (440)-777-2424, ehalleen@halleenkia.com.

September 12, 2013

Jim was very helpful and friendly. I knew what I wanted to look at and he worked within my parameters. There were no games played and no attempts to get me into something I wasn't interested in. I would More

by dcantlay24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2013 -

Halleen Kia responded

We're so glad to hear you had such a wonderful experience with us! Jim is definitely an outstanding member of our team who, like everyone who works at our dealership, strives to make the vehicle-buying experience as convenient and hassle-free as possible. We look forward to seeing you again soon, and please make sure to visit us on Facebook and Twitter! Sincerely, Eric Halleen, ehalleen@halleenkia.com.

September 03, 2013

Jim McConville is the most pleasant and helpful salesman I've had the pleasure of working with. He genuinely listened and worked to find a solution to our unique needs. I love my Forte and will likely be pu More

by Zararagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 17, 2013 -

Halleen Kia responded

Thanks for taking the time to write such a glowing review of your experience! Jim truly is an outstanding member of our team who, like all of our employees, is more than willing to work within each customer's needs in order to find the vehicle that's the right fit for them, and we're happy to hear that this was the case with you. We hope to see you again soon, and don't forget to visit us on Facebook and Twitter! Sincerely, Eric Halleen, ehalleen@halleenkia.com.

August 21, 2013

Second visit to Halleen Kia. Bought car there several years ago and was ready to trade in for new. Dealership took over 3.5 hours to complete the transaction!! Already had price and model from internet d More

by tylicki
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 22, 2013 -

Halleen Kia responded

We are very sorry to hear that your experience with our team was not up to par. We always strive to provide nothing but the best customer service, and what you have described above is not indicative of the way we aim to treat our customers. I would like to speak with you about your visit to our dealership at greater length if you are willing to do so. Please contact me at your convenience so that we may begin moving forward in a positive direction. Thanks for your feed back, I hope to hear from you soon. Sincerely, Mark Halleen - Vice President mhalleen@halleenkia.com

August 20, 2013

As first time shoppers and buyers of a Kia both my husband and I are very pleased with the entire experience we had! We purchased a used Kia Spectra and just love the car! We worked with Jim McConvil More

by 06010709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2013 -

Halleen Kia responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! I will pass your praise along to Jim, and tell him to keep up the great work. We work very hard to ensure that each of our customers is 100% satisfied with the Haleen Kia experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Mark Halleen - Vice President mhalleen@halleenkia.com

July 26, 2013

Arnaldo was very friendly and treated us like family. He explained everything and made sure we understood the options and how to operate. We will definitely come back again. The overall experience with sale More

by sherg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2013 -

Halleen Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Arnaldo and the rest of our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Mark Halleen - Vice President mhalleen@halleenkia.com

July 19, 2013

Halleen Kia is indeed fortunate to employ a salesperson such as Jim McConville! I visited the sales lot as an older woman traveling alone who was curious about the Kia Soul but didn't know for sure what More

by anne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2013 -

Halleen Kia responded

Thank you for the excellent review! It is great to know that Jim was able to provide you with a kind and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Mark Halleen - Vice President mhalleen@halleenkia.com

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