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Halleen Kia - Service Center

North Olmsted, OH

4.8
306 Reviews

306 Reviews of Halleen Kia - Service Center

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February 21, 2021

Had great service perfomed as usual from dealer. Adviser Ryan Smith was great. Gave me discount and had tired rotated in addition to oil change. More

by Cmariekidd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan smith, Ryan Smith
February 05, 2021

Service is excellent from beginning to end. On time & courteous, explaining everything being done. Nice waiting area as well Would definitely recommend for service on kia More

by Deb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Adams
February 04, 2021

I don't need 25 words,Ryan was very pleasant and professional. I appreciate his customer service!!! I didn't need 25 words why minimum More

by dimplesover50
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
January 31, 2021

This dealership has been wonderful. Anything I need they handle and they are so customer oriented it is wonderful. I have never had a bad experience with this dealership. More

by deb.harrington59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Skeens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

Great service as always, kept me informed about my car, pricing is great, the facility is clean and social distanced, refreshments were available, service time was less than stated and my car was returned More

by Jack Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Gera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Corns, Lori Light, John Adams
January 22, 2021

Everyone I dealt with was courteous and professional. My car was ready sooner than expected and tire fixed for free. Very pleased with the service. More

by Larbuddies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A, Ryan Smith
January 15, 2021

Great service by Ryan and the hallen kia team. Very personable, seamless and fast service. One of the many reasons I take my vehicle to them. More

by Krystle.menefee13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
January 14, 2021

Halleen is the best. They do the absolute most for me whenever I take my car in for service. I trust them to do what’s right. More

by JackieD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nilda Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Smith
December 30, 2020

second time there, both times left grease on my floor mat. turned the heat up to 88 degrees and my CD was blasting away when I got my car. I'm there for service not to entertain their employees who the x More

by erno41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Skeens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Halleen Kia responded

I apologize for your unsatisfactory recent visit. I would like to speak to you a little more about it personally. Could you please contact me at either ehalleen@halleenkia.com or by phone or text at 216-930-4627. Thank you, Eric Halleen

Dec 31, 2020 -

erno41 responded

Ive been in business all my life and that's a long time. You can call me or text me which ever works for you but if I'm the only complaint you have I'm flabbergasted! my number is 440-396-6900. Ernie Alessio

December 29, 2020

I had a great experience with staff and completion of service. Only issue I experienced was customers waiting for cars without masks! The dealership should not allow customers to wait in the building wit More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Katona
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