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Halleen Kia - Service Center

North Olmsted, OH

4.8
309 Reviews

309 Reviews of Halleen Kia - Service Center

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January 14, 2021

Halleen is the best. They do the absolute most for me whenever I take my car in for service. I trust them to do what’s right. More

by JackieD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nilda Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Smith
December 30, 2020

second time there, both times left grease on my floor mat. turned the heat up to 88 degrees and my CD was blasting away when I got my car. I'm there for service not to entertain their employees who the x More

by erno41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Skeens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Halleen Kia responded

I apologize for your unsatisfactory recent visit. I would like to speak to you a little more about it personally. Could you please contact me at either ehalleen@halleenkia.com or by phone or text at 216-930-4627. Thank you, Eric Halleen

Dec 31, 2020 -

erno41 responded

Ive been in business all my life and that's a long time. You can call me or text me which ever works for you but if I'm the only complaint you have I'm flabbergasted! my number is 440-396-6900. Ernie Alessio

December 29, 2020

I had a great experience with staff and completion of service. Only issue I experienced was customers waiting for cars without masks! The dealership should not allow customers to wait in the building wit More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Katona
November 18, 2020

Always a great job by their service department! Jimmy called and carefully explained everything so it was simple to understand. I will always call them for service in the future. More

by kellysolitaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Skeens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Registered on phone when I arrived, put key in drop box, car was never attended too. After 15 minutes, went inside and was immediately taken care of very nicely. All was good. More

by dilyn25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

All employees were knowledgeable and pleasant. Costs for maintenance are a bit high. I will return at a later date for services I didn’t have. More

by Soullady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Brdar, Ryan Smith
October 03, 2020

Always great service work with Tom Lough.. Great sales team at this dealership keeps me coming back for best service and sales for 25 years running. More

by Thrun49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rogalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Ryan is great in keeping us informed and providing us information on what may be needed. He answered our questions and is very professional. 1 More

by N.summers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
September 23, 2020

I was in on time and out within 45 minutes. I was impressed by the facility with which I was handled by the dealer. Bravo Zulu!!! More

by GV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
September 04, 2020

Always friendly. Appointments are on time. Everything is explained so you understand just what they are doing. Easy in and easy out. And, they have donuts. More

by TLM252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
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