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Hamilton Honda

Hamilton, NJ

4.5
5,085 Reviews

655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,085 reviews

August 28, 2019

Enjoyable experience I appreciated the no pressure sales experience from Sue, my salesperson and Luke in Finance. No more a dreadful experience like it used to be. More

by Spider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Haug, Sue Chansky
Aug 29, 2019 -

Hamilton Honda responded

Dear Spider, Thank you for taking the time to share your positive words! It is great to hear you had an enjoyable experience at Hamilton Honda with the help of Sue Chansky and Luke Haug's pressure-free approach. It is a pleasure to welcome you to the Hamilton Honda family. We look forward to taking care of you and your Honda, and providing you with the excellent customer service you deserve for many years to come.

August 28, 2019

Would buy from again! We recently went to Hamilton Honda to purchase a new vehicle. Ended up leasing instead, but cannot be more happy with our purchase. We absolutely lov More

by Jerseytune
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Haug, Sue Chansky
Aug 29, 2019 -

Hamilton Honda responded

Dear Jerseytune, Thank you for sharing your story about your recent lease with Sue Chansky and Luke Haug! We are thrilled to hear how great of an experience you had with the help of Sue and Luke who worked hard together to ensure you made the right decision and were 100% happy and satisfied. We truly thank you for choosing Hamilton Honda and allowing us the opportunity to serve you. On behalf of the entire team, congratulations and welcome to the Hamilton Honda family!

August 28, 2019

New Car Sale salesman could of known more about the sale but it was sufficient. Could have cut down on the time between interactions Dealer fees somewhat on the hi More

by tom123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Haug, Angel Reyes
Aug 29, 2019 -

Hamilton Honda responded

Dear tom123, Thank you for your valuable feedback. We appreciate your honesty and assure you our entire team is here to assist you with anything you may need now or in the future. I welcome you to contact me directly shall you wish to take advantage of any of our post-delivery services. Many new owners enjoy returning for an additional in-depth vehicle presentation and you can stop at our Honda Cafe and Complimentary Car Wash while you're here. I would be very happy to schedule this for you at any time. As a valued Hamilton Honda customer, our relationship doesn't end at the sale. Our commitment to customer service is throughout your ownership, so please do not hesitate to contact me for anything you need in regards to your sale or vehicle. Thank you again. John Carino General Sales Manager Hamilton Honda GeneralManager@HamiltonHonda.net

August 27, 2019

Excellent Service From start to finish, I received excellent service from everyone involved with the repair of my vehicle. It's stressful enough to have to bring your More

by Priscilla4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanni(forget last name), don't know mechanics name
Aug 29, 2019 -

Hamilton Honda responded

Dear Priscilla4, Exceeding Your Expectations is paramount to us and we are extremely happy that was evident throughout your entire visit from start to finish. We understand how very important it is to trust the professionals you are working with to take great care of you and your vehicle and to treat it like their own, which it seems Yanni and his team did in every aspect. The pleasure was all ours and we thank you for choosing Hamilton Honda for your repairs. We look forward to serving you again for many more years to come.

August 27, 2019

Good Service The Hamilton Honda service department is very efficient. The waiting area is clean and comfortable with computers to use and a cafe. It is grea More

by Brooklyngirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Bogucka
Aug 29, 2019 -

Hamilton Honda responded

Dear Brooklyngirl, Thank you for your review, we really appreciate it! We strive to provide a clean, welcoming and inviting environment for our valued customers and are thrilled to hear how you enjoyed our service waiting area. The Honda Cafe and the computer stations are certainly customer-favorites and we appreciate your feedback about those areas. Thank you for taking advantage of the complimentary Oil Changes and Car Washes; we hope you continue to enjoy these benefits and make sure to say hello to Olivia whenever you are here for service. Thank you again Brooklyngirl!

August 27, 2019

New Car Picked up a new car yesterday, the experience was wonderful! Hugh Daley, my sales rep, was one of the most knowledgeable and patient that I have ever More

by lf123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Andrews, Tony Servedio, Hugh Daley
Aug 29, 2019 -

Hamilton Honda responded

Dear lf123, Thank you for your kind and positive words about Hugh Daley! We are delighted you had such a wonderful experience with the help and guidance of Hugh whose knowledge and patience has truly distinguished him. It is great to hear that Matt and Tony were just as helpful, in turn allowing us the pleasure to welcome you to the Hamilton Honda family. On behalf of the entire team, we look forward to taking great care of you and your Honda throughout your ownership. Congratulations and thank you again!

August 27, 2019

Air Conditioner Repair I brought my car in for service on my air conditioner, it needed a new condenser. I dropped it off at 9:00am, and was told to expect the repair to ta More

by Cougar789
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Service Supvr. was Super! Very professional, took the time to explain to me the problem with the condensers in my particular model. She was instrumenal in getting my car serviced so quickly.
Aug 28, 2019 -

Hamilton Honda responded

Dear Cougar789, Thank you for taking the time to share your story. Exceeding Your Expectations is paramount to us and we are extremely happy to hear that was evident throughout your visit with the help of our Service Manager, Nicole Jager. Thank you for choosing Hamilton Honda for your air conditioning repair. We wish you a cool and enjoyable summer, and are looking forward to seeing you again during your future visits. Thank you again!

August 26, 2019

routine maintenance Service was done in less than the 2 hour window estimate completion time. My report said that I needed a new cabin air filter - they should have cont More

by pjv123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not recall
Aug 27, 2019 -

Hamilton Honda responded

Dear pjv123, Exceeding your Expectations is certainly in the forefront of our minds each day and we are glad to hear your vehicle was completed in less time than expected. We understand how very important it is to communicate all recommended services with you at the time your vehicle is in our facility and will certainly take your feedback into consideration toward our goal of constant improvement. We thank you for your business and feedback, we value both very much. We hope to have the pleasure of serving you and your Honda again.

August 25, 2019

Fast Service After needing a 2nd jump to start my car, I realized I needed a new battery. It was still under full warranty so I headed to the dealership 15 minutes More

by Battery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not certain. Everyone was helpful.
Aug 27, 2019 -

Hamilton Honda responded

Dear Valued Customer, Thank you for taking the time to share your story abut your service experience. We are so glad you you came to Hamilton Honda and that we were highly responsive and accommodating to your needs. Taking care of you and your vehicle as if it were our own is our #1 priority and it is great to hear how dedicated our team was to fulfilling that core guiding principle. We appreciate your business and wish you many safe miles in your vehicle. We look forward to seeing you again for your future maintenance and service visits. Thank you again!

August 25, 2019

2019 Honda Civic Purchase Easy to deal with Scott McGauvran. He was knowledgeable and friendly and professional. I would not work with Ira Doubert in the future. I did not lik More

by Terry Goldstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ira Doubert, Luke Haug, Lily Li, Scott McGauvran
Aug 27, 2019 -

Hamilton Honda responded

Dear Terry Goldstein, Thank you for sharing your valuable feedback. We are delighted to hear how pleased you are with Scott McGauvran and understand how very important it is for your Sales Consultant to be knowledgeable, friendly and professional. With all sincerity, please accept our apologies if any other interactions you had resulted in anything less than a perfect experience. Please be assured we are very much committed to you having a wonderful ownership journey with us and are always available shall you need anything now or in the future. On behalf of the entire team, thank you for your business and welcome to the Hamilton Honda family.

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