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Hamilton Honda

Hamilton, NJ

Overview
Reviews
Vehicles
4.6
5,076 Reviews
Call Dealership (609) 528-2600
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655 US Hwy 130

Hamilton, NJ

08691

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Showing 5,076 reviews

November 26, 2023

The service representative was very knowledgeable and courteous, i appreciate how he kept me abreast of all of the work being done throughout the day on my car. More

by Genekfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito
Report | Print
Nov 29, 2023 -

Hamilton Honda responded

Thanks for your awesome review! We're very happy to hear that Chris was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Your Friends at Hamilton Honda

Helpful
November 24, 2023

We received timely service and a full explanation of the services performed. The staff is always very cordial and knowledgeable. More

by Kell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Report | Print
Nov 29, 2023 -

Hamilton Honda responded

Thanks for the kudos, Kell. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Your Friends at Hamilton Honda

Helpful
November 24, 2023

Staff is friendly and professional been with Honda since 2011 I will always use Honda as my go to for my car More

by debra433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito, Q Funches, Craig Mayle, Mike Perri, Andrei Semichan, Kendall Ford
Report | Print
Nov 29, 2023 -

Hamilton Honda responded

Debra thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Your Friends at Hamilton Honda

Helpful
November 20, 2023

Craig and Chris were very helpful and explained to me what services my car needed. The only negative is it took me so long to get an appointment to get my car serviced. I miss the express service Hami More

by richardcucinotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alfinito, Craig Mayle
Report | Print
Nov 27, 2023 -

Hamilton Honda responded

Thank you for taking the time to provide this feedback, Richard. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Hamilton Honda Team

Helpful
November 18, 2023

Service was excellent and agents were courteous and knowledgeable. Service was fast and the car was clean. More

by Yarnman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Report | Print
Nov 22, 2023 -

Hamilton Honda responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Hamilton Honda. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Your Friends at Hamilton Honda

Helpful
November 18, 2023

I was happy with the explanation of what my car needed before services were provided. More

by mmathaiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches
Report | Print
Nov 22, 2023 -

Hamilton Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Your Friends at Hamilton Honda

Helpful
November 18, 2023

The service was fast and easy. I was in and out as requested. I will be back. More

by billq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrei Semichan
Report | Print
Nov 22, 2023 -

Hamilton Honda responded

Bill, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Your Friends at Hamilton Honda

Helpful
November 17, 2023

Made an appointment for an oil change, the first appointment they had was 5 weeks out. Even having an appointment it still took 2 hours. They did offer a nice place to wait while service was being More

by jenniekoval
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Alfinito
Report | Print
Nov 21, 2023 -

Hamilton Honda responded

Jennie, thank you for providing this feedback about your experience at Hamilton Honda. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Your Friends at Hamilton Honda

Helpful
November 16, 2023

No complaints! Service is always great when I go for any kind of service. Keep up the great work! More

by Monetktaylor81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Funches, Craig Mayle
Report | Print
Nov 16, 2023 -

Hamilton Honda responded

Thank you for the kind words, Taylor. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Hamilton Honda, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Hamilton Honda

Helpful
November 15, 2023

Cost and scope explained in details. Everything was done within the time schedule. Used late-bird drop-off, very convenient. More

by trabitsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Mayle
Report | Print
Nov 16, 2023 -

Hamilton Honda responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. It makes us happy to hear the late-bird drop-off was so useful! Please do not hesitate to come back again if you need anything else in the future. Sincerely, Your Friends at Hamilton Honda

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