1,666 Reviews of Hamilton Mazda - Service Center
I am very pleased with Anes and the service I received was very professional. The service to my car was completed in a timely manner as I chose to wait at the dealership. I will continue to return for fut was very professional. The service to my car was completed in a timely manner as I chose to wait at the dealership. I will continue to return for future service on my car. More
Scheduled Maintenance QUICK & EASY-Super fast this time. I was surprised because scheduled maintenance performed earlier usually took at least an hour to complete. This ser QUICK & EASY-Super fast this time. I was surprised because scheduled maintenance performed earlier usually took at least an hour to complete. This service only took 45 minutes. More
I purchased my car there and have always taken it back for service. The personnel has always been friendly, polite and always take the time to review everything. for service. The personnel has always been friendly, polite and always take the time to review everything. More
Easy in and out I liked the quick turnover for my oil change. Also, areas for waiting were arranged nicely to facilitate social distancing and car was sanitized afte I liked the quick turnover for my oil change. Also, areas for waiting were arranged nicely to facilitate social distancing and car was sanitized after service. Ryan the manager is always helpful and happy to discuss options if other service is needed. Car service is too expensive in NJ, more I believe than it should be, so it is helpful if all in the service department are pleasant and willing to talk with customer and explain the options clearly before going ahead. More
Benito and Ryan are incredibly professional and customer service oriented. They are always transparent and honest about what services are most needed and the pricing. Service by appointment is quick and don service oriented. They are always transparent and honest about what services are most needed and the pricing. Service by appointment is quick and done well. More
I just want to say that I was disappointed with the way you handled the price of the oil change. My husband took our Elantra for an oil change. They didn’t charge him because they know our lease is up in N you handled the price of the oil change. My husband took our Elantra for an oil change. They didn’t charge him because they know our lease is up in Nov. sometimes businesses can be penny wise pound foolish. Everyone is worried about their pocketbook you & everyone else!! More
Great service and communication I have been getting my 2018 CX5 serviced here since I purchased it nearly two years ago. I have been nothing but pleased with the sales process and th I have been getting my 2018 CX5 serviced here since I purchased it nearly two years ago. I have been nothing but pleased with the sales process and then all my routine service visits. I love the vehicle and everyone at Hamilton Mazda has always been friendly, courteous, and done a great job. I highly recommend Hamilton Mazda both for purchase of a new or used vehicle and for the service department as well. More
Benito, the service writer, was very helpful and informative. The technician could not duplicate the problem we were having it serviced for, and blamed it on the tire size. I called the place that c informative. The technician could not duplicate the problem we were having it serviced for, and blamed it on the tire size. I called the place that changes my tires and they said there was no way that could be the causing factor. After I picked up my car, there were things stated that needed “immediate attention,” yet I was never notified of those issues while my vehicle was being serviced. More
I was very satisfied with the service I received.and the treatment I received I was nervous going there but there was no need to be nervous at all I felt very safe. treatment I received I was nervous going there but there was no need to be nervous at all I felt very safe. More
I have been a longtime customer. Hamilton Mazda always provides outstanding service from service manager, service advisors and technicians. They always make sure to followup with what maintenance needs to provides outstanding service from service manager, service advisors and technicians. They always make sure to followup with what maintenance needs to be scheduled. More