Hamilton Mazda - Service Center

Benito, Nicole, and Dave were amazing. They genuinely wanted to help me and provide the best service. I was not expecting that level of care/commitment. Great communication the whole way. They genuinely wanted to help me and provide the best service. I was not expecting that level of care/commitment. Great communication the whole way. Could not be happier and as long as they are there, I will be a customer at Hamilton Mazda. More

The Service manager did a great job helping us. However, for a car with less than 15,000 miles there is zero reason that there should be a brake problem that I was charged for. So Mazda themselves However, for a car with less than 15,000 miles there is zero reason that there should be a brake problem that I was charged for. So Mazda themselves should be responsible for this and not me and not the service center. So as far as that goes, I’m extremely unhappy and Mazda should be reimbursing. But the service people were extremely helpful to us. More

Very friendly staff. convenient location and wait times with an appointment are reasonable Could use better refreshments/ larger seating area convenient location and wait times with an appointment are reasonable Could use better refreshments/ larger seating area More

Scheduling process was great. Sadly, I felt like the tech was more interested in upwelling and less interested in addressing my immediate issue. $12000 to make repairs on a 2010?! Sadly, I felt like the tech was more interested in upwelling and less interested in addressing my immediate issue. $12000 to make repairs on a 2010?! I did have the immediate Robles resolved; not by Mazda, as I no longer have trust… More

Excellent service desk and always informative on repairs. Work was done as needed and suggested. Work was done as needed and suggested. More

Even though I have some reservations about the Mazda 3 in regards to the sensitivity to the ride over non smoothed roadways and the gas mileage, I am very pleased with its performance. The staff, especial in regards to the sensitivity to the ride over non smoothed roadways and the gas mileage, I am very pleased with its performance. The staff, especially the service department is excellent. More

Nicest people I’ve ever met at any car dealership. Accommodated and satisfied! Timely and attentive to our requests. Accommodated and satisfied! Timely and attentive to our requests. More

Ryan in service and everyone at the service desk were fantastic. I am so pleased with all Ryan did to help me in a difficult situation! Thanks again fantastic. I am so pleased with all Ryan did to help me in a difficult situation! Thanks again More

Service was again excellent. Made the appointment and had something scheduled within a week. Dave the professional and very helpful. Highly recommend. Made the appointment and had something scheduled within a week. Dave the professional and very helpful. Highly recommend. More

Timely and quick Good good good good good good good good good good good good good good good good good More