Hamilton Volkswagen

I’m happy to say that I’ve always had a good experience with the service department here. I only waited about 10 minutes for my car to be taken in and about 45 minutes for the repair. I wasn’t thrilled tha with the service department here. I only waited about 10 minutes for my car to be taken in and about 45 minutes for the repair. I wasn’t thrilled that it was a recall of the airbag but they fixed it quickly and at no charge. Everyone is very nice. More

The service center was quick and efficient. Even though I was a little early they took me right away and I was in and out of there within the hour. was a little early they took me right away and I was in and out of there within the hour. More

Not enough discussion about what was to be done and the charges shot up way more than initially quoted. Detailed summary report not provided and given warranty details about work done. charges shot up way more than initially quoted. Detailed summary report not provided and given warranty details about work done. More

No matter how many customers they are serving, you feel as if you’re the only one. M. B. worked for hours (through lunch!) on my Passat, tracking down a pesky problem while Ginny kept me well informed. as if you’re the only one. M. B. worked for hours (through lunch!) on my Passat, tracking down a pesky problem while Ginny kept me well informed. More

I brought my 2017 Touareg in for 50k service. I arrived at my appointment time and the Service Rep was ready and waiting to take care of my vehicle. I had planned for a drop off but that changed and I ende at my appointment time and the Service Rep was ready and waiting to take care of my vehicle. I had planned for a drop off but that changed and I ended up waiting. Service was completed in less than expected time. More

Car was taken in promptly for service and completed ahead of schedule. Good service, nice people. Waiting area and rest rooms clean and convenient. Tx of schedule. Good service, nice people. Waiting area and rest rooms clean and convenient. Tx More

It’s always a pleasure to come and get my car serviced. Not only is the staff nice but I always seemed to meet kind people. I’m so grateful to be a part of Hamilton VW Not only is the staff nice but I always seemed to meet kind people. I’m so grateful to be a part of Hamilton VW More

Mike, the service manager is the best!! He truly cares about his customers! He addressed my problem very efficiently and in a very timely manner. about his customers! He addressed my problem very efficiently and in a very timely manner. More

I actually don’t enjoy looking for cars, but thanks to Rick V., me and my son had a great experience at Hamilton Volkswagen. Rick is knowledgeable, forthright, down to earth and personable. A pleasure to Rick V., me and my son had a great experience at Hamilton Volkswagen. Rick is knowledgeable, forthright, down to earth and personable. A pleasure to work with. I will happily recommend others your way. Kudos! More

Alignment service was done on CPO vehicle after 1 month of purchase. Sucks that I had to pay for it. Vehicle has 2 years of bumper to bumper warranty. of purchase. Sucks that I had to pay for it. Vehicle has 2 years of bumper to bumper warranty. More