Hamilton Volkswagen

Quick Service I took my car in for a recall and it took less time than it was supposed to. I was greeted with a friendly Smile and upbeat attitude. I took my car in for a recall and it took less time than it was supposed to. I was greeted with a friendly Smile and upbeat attitude. More

Service I did not feel that the service coordinator did a good job helping manage the issue relating to the repair. I was not comfortable that the service coo I did not feel that the service coordinator did a good job helping manage the issue relating to the repair. I was not comfortable that the service coordinator had my best interests in mind. I have purchased 5 VW from this dealer over 15 years and serviced all there. This is the first time I have felt disappointed More

100000 mile service Easy to schedule. Great communication on what was to done. Called when completed. Tom is excellent to work with. Ready to start on the next 100000 mil Easy to schedule. Great communication on what was to done. Called when completed. Tom is excellent to work with. Ready to start on the next 100000 miles. More

Excellent service experience My vehicle needed a 20,000 mile service, chipped windshield repair and reapplication of protective coating to my very atlas. Tom was awesome in coordi My vehicle needed a 20,000 mile service, chipped windshield repair and reapplication of protective coating to my very atlas. Tom was awesome in coordinating the repairs, working with the warranty and obtaining a rental care for me to go to work. I will always call him from this point on to coordinate any service or repairs in future. He is absolutely thorough, and follows through with all tasks. He is an awesome employee for VW so treat him well. Thanks Tom, I really appreciate all you have done to make each visit smooth and stress free! Dr Jackie Zaremba More

No stress, easy purchase Pete Capriotti was very helpful, very professional. He make my purchasing process stress free. He explains everything to me clearly and answers all of Pete Capriotti was very helpful, very professional. He make my purchasing process stress free. He explains everything to me clearly and answers all of my questions. I felt no pressure to make a decision right away. I am very happy with my purchase. I had a wonderful experience. The process was simple. He even helped me pick the perfect car. I’m loving my Passat. Thank you, Sir. More

GRATITUDE For so many years i have admired and highly appreciated the genuine friendly attitude and great proffessionalism of your staff in particular the perfe For so many years i have admired and highly appreciated the genuine friendly attitude and great proffessionalism of your staff in particular the perfectly organized and managed SERVICE DEPARTMENT !Thank you! More

helpful, fast service Everyone is so helpful and polite. I waited a reasonable amount of time and they kept me updated on how my car was doing. Ive come in for multiple tir Everyone is so helpful and polite. I waited a reasonable amount of time and they kept me updated on how my car was doing. Ive come in for multiple tire changes and services and each time has exceeded my expectations. More

Very good The people at the front desk are always very pleasant. The manager, Michael is always pleasant and genuinely concerned about the condition of my car. The people at the front desk are always very pleasant. The manager, Michael is always pleasant and genuinely concerned about the condition of my car. More

Great service; Offered a loaner car; Paid less than expected I had water leaking somewhere into the cabin of the car and expected a high bill. Less than $300 later and the problem was resolved. Whew. Thanks s I had water leaking somewhere into the cabin of the car and expected a high bill. Less than $300 later and the problem was resolved. Whew. Thanks service team! More

Great experience Rick Valnoski was very accommodating and made the process easy and carefree! He helped us stay below our budget and hit all the marks we were looking Rick Valnoski was very accommodating and made the process easy and carefree! He helped us stay below our budget and hit all the marks we were looking for. This is our 6 car that our family bought from Rick over the years and we will not hesitate to go back to him. He is the best! More