Hamilton Volkswagen

The car that I purchased was not in inventory and had to be located from a dealer out of state which complicated the process. Bill stayed on top of things and made sure things got done. Bill was great to wo be located from a dealer out of state which complicated the process. Bill stayed on top of things and made sure things got done. Bill was great to work with, very helpful, and quick to return calls. Overall working Hamilton VW was a good experience. More

The service was great. Many dealers "forget" about their customers after cars are sold, but the Hamilton Volkswagen is an exception. I am always treated very friendly and politely here. And the about their customers after cars are sold, but the Hamilton Volkswagen is an exception. I am always treated very friendly and politely here. And the staff always does it best to meet my requests and needs. More

Hamilton Volkswagen is an exceptional dealership on every level. The staff is HONEST, courteous and friendly. They provide you with transparency from start to finish. Pete Capriotti is the best!!! Hate t level. The staff is HONEST, courteous and friendly. They provide you with transparency from start to finish. Pete Capriotti is the best!!! Hate the car buying process???? Pete Capriotti will change all that. Best car buying experience ever!!!!! THANKS!!! More

Anthony Polanco is a very well informed salesman and Anthony Polanco is a very well informed salesman and asset to Hamilton VW. Anthony stayed late on the night I looked at the car, and the next day wh Anthony Polanco is a very well informed salesman and asset to Hamilton VW. Anthony stayed late on the night I looked at the car, and the next day when I came back to complete the paperwork. Anthony is laid back, no hassel, no fast talk, straight forward guy who knows his job. Business manager, Nick Cievo was well orgainzed when handling the financial transaction. Nick assured me that the credit issues I thought I had would not be a big deal and they were not. Nick got me the financing I needed at a better rate than I expected. Nick also stayed late on a Friday eventing to complete the transaction. Great over all sales and customer service. More

I received a very good service over all. Very attentive and cuorteous staff, naswered all my questions promptly. Most important factor NOT "Used Car Salesmnan Pressure". and cuorteous staff, naswered all my questions promptly. Most important factor NOT "Used Car Salesmnan Pressure". More

I visited 4 volkswagen dealers in NJ, this is the only one that worked with me finding the car I wanted. They went out of their way to make me happy. I really enjoyed them one that worked with me finding the car I wanted. They went out of their way to make me happy. I really enjoyed them More

We considered Quality of Work to be a service issue and therefore rated N/A. We visited many dealerships to look at the Passat and comparable cars. Danielle Dunn was great to work with. She has great kn therefore rated N/A. We visited many dealerships to look at the Passat and comparable cars. Danielle Dunn was great to work with. She has great knowledge of the product and was a perfect match for us. She answered all of our questions and let us proceed through the buying process at our speed. Nick was very helpful guiding us through the financial considerations. Price is rated a 4, just because there's never a discount that's big enough. It's like the commercial on TV, you always want more. However, the 60 month / 0% VW financing is great. There is no better! Overall, a great experience...and the Passat is a great car to drive! I will visit Danielle and Hamilton VW when ready for our next car purchase. More

love this dealership!! Salesman was nice, didnt hassle you to buy a car. my husband & I ended-up with a 2013 Passat. We liked it so much, we took our daughter back to get a Jetta -awesome dealership!! you to buy a car. my husband & I ended-up with a 2013 Passat. We liked it so much, we took our daughter back to get a Jetta -awesome dealership!! More

I don't usually do this sort of thing but my wife and I don't usually do this sort of thing but my wife and I just had an experience so unbelievably upsetting at Hamilton VW that I felt I should warn the I don't usually do this sort of thing but my wife and I just had an experience so unbelievably upsetting at Hamilton VW that I felt I should warn the community. I'd also like to say that I doubt that this experience is typical as I purchased a car at their sister Mazda dealership less than a year ago which was perfectly average. My wife and I went in looking for a particular model car (new), after a great deal of time searching and hemming and hawing, they claimed they did not have that car. They did offer to order one for us and showed us a price. We declined saying we would prefer to see the car first. The sales man said that they did have the same model with a sunroof, an $1100 option, if he got us a good deal would we consider it. After much negotiation we agreed to pay an additional $600 for a sunroof. He pulled up two cars with sunroofs and we picked a color. A black car with black sunroof. Then he said he was taking it to detailing. Then a very long paperwork section came. It was getting late and I had an errand, I had to leave. My wife remained and by the time the car returned from detailing it was dark and the dealership had been closed for hours. They gave her the keys and said she may leave. Halfway home she realized the car she was driving did not have a sunroof. We immediately called and were told that was the car we bought and could not expect to get a sunroof for that price. We were defrauded. This was intentional, I am giving the short version of the story, but with all the details it is difficult to reach any other conclusion. We returned the car this morning, to a rude manager who blamed us and basically offered nothing to rectify the situation. They eventually took the car back. We then had a lovely time at Princeton VW. More

My rating was given because of all aspects of the transaction - Great experience all the way around. Pete was extremely responsive and got back to me promptly with every question answered - He reall transaction - Great experience all the way around. Pete was extremely responsive and got back to me promptly with every question answered - He really made the whole thing happen. Once at the dealership to pick up our car things were smooth as could be - Nick was very friendly and professional as Pete was. I'd recommend doing business with these guys anytime. Thanks More