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Hamilton Volkswagen

Hamilton Square, NJ

4.6
2,758 Reviews
We have been providing exceptional customer service for over 29 years. We are not your typical dealer and we are imbedded in close nit community. Good news travels fast and bad news travels faster. If you’ve been looking for a unique buying and servicing experience you found it! We have been voted #1 in customer satisfaction in sales and service 5 years in a row. Just look at our staff and their length of service. They build a relationship with our customer which endures throughout their ownership. We believe that employee satisfaction drives customer satisfaction. If you’re tired of being treated like a problem, come to Hamilton Volkswagen for the solution.
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2200 Route 33

Hamilton Square, NJ

08690

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Showing 2,758 reviews

July 31, 2012

I had a great experience there when I purchased my new Passat. Nick was attentive to what I wanted and more importantly to me, he was honest. I hate going through the process of buying a new car, but Ni More

by kr109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 26, 2012

I had a very good experience at Hamilton Volkswagen. Everyone was very friendly and helpful, especially Nick, who I worked with. I came in wanting to get my dream car, not sure if it was in my reach or More

by sarahpul
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
July 24, 2012

I would recommend Hamilton VW, and specifically Robert Bryant for anyone in the market for a new car. Robert is not your 'typical car salseman', he's friendly, genuine, and willing to do what it takes to More

by jsevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bryant
July 18, 2012

The team was very friendly and made the purchase of a new vehicle very simple and quick! The staff was efficient and there was very little waiting time throughout the process. More

by CC2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 13, 2012

Overall a very good buying experience, customer service was great and the salesman was very nice, no pressure, and relaxed. Ive purchased many cars from many dealers over the years, both big and samll and More

by Williams1279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 10, 2012

Ron made my buying experience pleasurable. He was friendly without being assertive or aggressive in any way and did not push me to spend more than I wanted. I was able to get the car I wanted at a p More

by smg0298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2012 -

smg0298 responded

Update to my original review: It is now 20 days since I purchased my car and I have yet to receive my permanent registration which I have, of course, already paid for. I contacted my sales rep, Ron, several times over the course of the last 20 days to check the status of my registration to which his reply each time was that it had not yet arrived. When I was buying the vehicle, Ron told me that if the registration did not arrive prior to the temporary expiration date, that the dealer would issue an extension. Now that my temporary has expired, I am told that it is not possible for them to offer an extension and, according to Ron, I should just continue to drive the vehicle with an invalid registration. I will not drive the vehicle illegally! I'm really quite flagergasted at the lack of truthful communication I'm now receiving since I've purchased the vehicle. It's obvious to me that he never did investigate the registration status and if he had, he would have know that it was never processed and he could have had it handled before the temporary expired. Now, the dealer has to provide me with a loaner car until my permanent registration and title are finally available. Extremely inconvenient for me.

July 09, 2012

Rich was great to work with. He was professional, courteous, and very knowledgeable. We had all the time we needed to evaluate the car that we bought. There was no pressure and we felt that we got a More

by sswallwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 07, 2012

Would recommend this dealership to anyone looking for quality service and a great experience purchasing a vehicle. I had the pleasure of working with Robert Bryant, hands down best salesman I have ever d More

by RHoy185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 07, 2012

Richard was a very wonderful sales man I've purchased 3 cars from him and he is like the gift of god to man he keeps on giving i purchased a gmc terrain and he was so easy to deal with and get along with h More

by Iggman87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 07, 2012

From the moment I walked into the Volkswagen Dealership, Nick was nothing but helpful! I knew I was looking to lease a car, but was unsure of what make and model I wanted, and whether or not I even wanted More

by am232629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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