Hamilton Volkswagen

I had such a great experience buying two cars. All of the staff was friendly and made me feel welcomed. They didn’t pressure me to buy a car, they simply helped me find the car that was right fo All of the staff was friendly and made me feel welcomed. They didn’t pressure me to buy a car, they simply helped me find the car that was right for me. More

I am very satisfied with value for money with VW and the options available at Hamilton VW options available at Hamilton VW More

The tech did an excellent job of repairing my car and explaining what he did. explaining what he did. More

Always on top resolving customers vehicle issues. Have trust on Hamilton VW service center and know that I will be taken care. Have trust on Hamilton VW service center and know that I will be taken care. More

I am a bit upset. I had recently had my Golf in for two days to have the 90K service and to check the rear bearings. I had also asked to have the wiper blades replac I had recently had my Golf in for two days to have the 90K service and to check the rear bearings. I had also asked to have the wiper blades replaced when I brought the car in. The bearings were ok and the problem was diagnosed as an alignment issue and I had to buy 4 new tires even though the old ones were only about 2-3 years old with only about 20,000 miles. I don't know what happened in the last year to cause the alignment issue since there was no mention of it during the last service in February when everything was fine. The blades were not replaced although there was a note on the inspection sheet that they should be replaced. Today I have received an email recommending that the rear wiper blade be replaced and that the brake fluid be flushed. Why wasn't this done while I had it in for two days of service? I am very reluctant to drive another 20 miles back to Hamilton to have this work done. There was no mention on the receipt about the brake system needing to be flushed so I'm really puzzled about that one. The work that was done, I am very satisfied with. The technician did excellent work. I'm glad that I was given a loaner car but would have preferred something smaller than an Atlas. Since it was the only loaner available, even though I reserved this a month ago, I guess I shouldn't complain too much. More

Great help/service by Morris. The price negotiation was honest and simple. I left the dealership with the car same day; fast process too. The price negotiation was honest and simple. I left the dealership with the car same day; fast process too. More

Keep up the good work. Very efficient and fast service I will definitely go back. Very efficient and fast service I will definitely go back. More

Very professional dealership, Mr Morris was very knowledgeable and an excellent representative for Hamilton VW knowledgeable and an excellent representative for Hamilton VW More

Every time I have visited the service department I’ve had phenomenal service. They are very courteous and service was done promptly and seamlessly. phenomenal service. They are very courteous and service was done promptly and seamlessly. More

Understaffing of mechanics make service waits longer and not permitting express oil changes was disappointing not permitting express oil changes was disappointing More