Hamilton Volkswagen - Service Center

AC Repair The service dept installed an after market compressor instead of a VW compressor, which saved me almost $700. One of the best auto dealers I've ever d The service dept installed an after market compressor instead of a VW compressor, which saved me almost $700. One of the best auto dealers I've ever dealt with. More

review of Hamilton VW survey Ginny Polizzi was a very professional and pleasant service representative. Everything that needed to be done was dealt with quickly and effectively. Ginny Polizzi was a very professional and pleasant service representative. Everything that needed to be done was dealt with quickly and effectively. My wait was shorter than expected. More

Disappointed I've taken my Beetle to this dealer/service center ever (and regularly) since I bought it there in 2001, and I've never been dissatisfied. That chang I've taken my Beetle to this dealer/service center ever (and regularly) since I bought it there in 2001, and I've never been dissatisfied. That changed this year. A problem first identified this past January and since then worked on (and paid for!) at four separate service appointments (the third of which lasted 5 weeks) has still not been resolved. My confidence in the quality and expertise of the service center has taken quite a hit. More

Oil change/recall My only complaint is that they have the nerve to charge $135 for an oil change for my car that I leased from them. Especially when I have already been My only complaint is that they have the nerve to charge $135 for an oil change for my car that I leased from them. Especially when I have already been inconvenienced twice for recalls. I believe it was melissa that I dealt with at service. No complaints about her. She is always friendly and knowledgable. More

Wonderful! Hamilton Volkswagon has the BEST Service Department. Tom is always so friendly and professional, and the work is always completed in a timely manner. Hamilton Volkswagon has the BEST Service Department. Tom is always so friendly and professional, and the work is always completed in a timely manner. Excellent! More

Excellent help Ginny in service is so knowledgeable and kind. She helped me through an ordeal with my recently purchased car (wasn’t purchased at Hamilton and I wish Ginny in service is so knowledgeable and kind. She helped me through an ordeal with my recently purchased car (wasn’t purchased at Hamilton and I wish I had purchased there) I feel comfortable and safe with their service. I am happy my car will be in good hands going forward. Excellent care and communication! More

Birthday Surprise Just purchased a used vehicle for my daughters 17th bday and it needed a repair on an oil leak the staff was very nice especially Jenny...thank you fo Just purchased a used vehicle for my daughters 17th bday and it needed a repair on an oil leak the staff was very nice especially Jenny...thank you for making this a easy transaction More

Always exceptional service at Hamilton VW! Ginny and the entire service team at VW are always second-to-none in customer service, timeliness, and price. Also so nice to be greeted by my first n Ginny and the entire service team at VW are always second-to-none in customer service, timeliness, and price. Also so nice to be greeted by my first name upon entering - Highly recommend! More

Recall and A/C work Good and predictable service. I delivered car late and they still got it completed while not overpromising. I appreciate that. They had good co Good and predictable service. I delivered car late and they still got it completed while not overpromising. I appreciate that. They had good communication with me via text and phone. Cost was as expected. More

50,000 mile service Everyone there was very polite and had the best intentions. They helped me out with a rental to my liking to which was awesome. Would definitely recom Everyone there was very polite and had the best intentions. They helped me out with a rental to my liking to which was awesome. Would definitely recommend them to anyone, much better than the Burlington VW dealership that I had previously went to. More