Hamilton Volkswagen - Service Center

Takes the time to answer even the dumbest question I brought my Atlas in for the first service. All went well and was very easy to drop off. Appreciated their 15% military discount. I had not been a I brought my Atlas in for the first service. All went well and was very easy to drop off. Appreciated their 15% military discount. I had not been able to figure out the remote car starter; Tom, without hesitation, threw on his hat and braved the single digit temperatures to not only show me but had me do it with him to be sure that I had it. Thank you! More

Recall and Tires issues Went to get tires checked and have a recall done Everything was done in a timely manner we have been customers since we moved to Princeton Junction Went to get tires checked and have a recall done Everything was done in a timely manner we have been customers since we moved to Princeton Junction in 2002 More

Tom goes up and beyond on his job It’s about average stay at the shop. What else can I say that Tom got me in and out in a good amount of time. It’s about average stay at the shop. What else can I say that Tom got me in and out in a good amount of time. More

Quick and pleasant Staff are courteous, friendly and helpful. I was a walk-in and wait time was minimal. I was even given Time updates throughout which I appreciate. Staff are courteous, friendly and helpful. I was a walk-in and wait time was minimal. I was even given Time updates throughout which I appreciate. More

Excellent Experience I brought my new Jetta back to VW dealership because of water seepage on front passenger side. Tom was very accommodating and service department rese I brought my new Jetta back to VW dealership because of water seepage on front passenger side. Tom was very accommodating and service department resealed vehicle and replaced the carpeting. I was given a loaner car for the duration of the repair. I was happy with the experience and the follow up from Tom at VW. My salesman Rick also followed up to make sure I was satisfied with the results. I would definitely use their service department in the future. More

Great service and reasonable cost with discount. The guys at this dealership are awesome. I never had a bad experience. And most importantly, I trust them diagnosing the problem and not overcharging The guys at this dealership are awesome. I never had a bad experience. And most importantly, I trust them diagnosing the problem and not overcharging me. Thank you! Marco More

I have always had great service at this dealership. I'm always treated very well at this dealership, both in sales and service. My family has purchased and serviced 5 VW's over the years. I'm always treated very well at this dealership, both in sales and service. My family has purchased and serviced 5 VW's over the years. More

Great service center , I came in to have some diag work done on my vehicle. They were accommodating with the scheduling and communicated well about what the prognosis was. , I came in to have some diag work done on my vehicle. They were accommodating with the scheduling and communicated well about what the prognosis was. Turns out the work I needed to have done was under warranty and didn't cost me anything out of pocket. Yes I would reccomend them to others to have work done there. More

Awesome dealership, 5 star service - 3rd Jetta Hamilton Volkswagon sales and Service 5*! During the past 5 years I have purchased 3 Jettas there, Service is easy to schedule, quality is always exce Hamilton Volkswagon sales and Service 5*! During the past 5 years I have purchased 3 Jettas there, Service is easy to schedule, quality is always excellent!. Just had 40,000 mile service done, as always Excellent! More

Replaced a key fob We found scheduling and completing the programming to be easy, convenient, efficient and professional. Yet another positive experience that reminds me We found scheduling and completing the programming to be easy, convenient, efficient and professional. Yet another positive experience that reminds me why we chose Hamilton VW again. More