Hampstead Pre-Owned

We purchased a used 2011 Toyota Sienna. The vehicle is so clean you would think it was brand new. The engine is so quiet you don't even know it's running. Working with Alan and Mike and Fish was a delight! clean you would think it was brand new. The engine is so quiet you don't even know it's running. Working with Alan and Mike and Fish was a delight! More

Great sense and confidence in my purchase While searching for a vehicle (Mitsubishi SUV), I came across a new listing from Hampstead Pre-Owned. I immediately requested information about the ve While searching for a vehicle (Mitsubishi SUV), I came across a new listing from Hampstead Pre-Owned. I immediately requested information about the vehicle, although it was after business hours but not too late in the evening, I received a call from Mrs. Young. She was very happy to answer all of my questions, gave me valuable information, and email me some high resolution photos of the vehicle. A few days later I decided to put a hold on the vehicle and was able to easily do that over the phone for $100 credited to my purchase later. It was convenient to me because I live far away (120 miles) from the dealer. Adam from service gave a updates on the vehicle, as they were conducting some repairs. A week later I (and my family including my mother in law*) had the opportunity to schedule a visit to test drive of the vehicle. I arrived on a Saturday afternoon shortly before 4:00 pm. The place was packed with other costumers, even thought it was a cold rainy day, not the best day to buy a car, but it tells you something about the place. After the test drive and a thorough inspection from my part, I pointed out a few small issues that I discovered to Mrs. Young, she asked Anthony the owner, a friendly husky guy, to come over. He immediately and without hesitation or delay acknowledged that they needed to be fixed. Another team member (Ryan) sat down with me to write a promissory indicating the issues that needed fixing. Later talking with Mike, I concluded that I didn’t needed the extended warranty, the complementary 1000 miles/30 day warranty on engine and transmission was enough for me. I was certain I wasn’t going to have any issues with that vehicle. Taking it home needed to wait, since they needed to fix some things. A few days later my wife called to get an status on the vehicle, but one of the issues in the promissory couldn’t be resolved and they offered a refund, I thought it was a fair tradeoff and accepted. A few days later we returned to pick up the vehicle, and drove it without any issues to home. Like any used car, it wasn’t perfect, but the price point alone made it a great deal. The fact that I encountered friendly treatment, quick response and ultimately the good sense I got off the place really made it a memorable experience. Next time I’m in the market for a used car, Hampstead Pre-Owned will be the first place I would check. *(It turned out that my wife and I purchased the vehicle has a gift to my mother in law. She was oblivious to that fact until after we got home. It was a very fun and emotional reveal for all of us.) More

The service was excellent. From the minute we walked in the door, we were greeted and shown the upmost curtesy. Everyone was pleasant and the owner personally worked with my mother and I. When my mother ha the door, we were greeted and shown the upmost curtesy. Everyone was pleasant and the owner personally worked with my mother and I. When my mother had to leave, the associate we worked with, Ben and the owner made sure that I was in great hands! I walked away a very proud customer. I would definitely recommend to purchase a car from here..... they work WITH YOU to the fullest and don’t try to pressure you into a decision. More

Easy buying Found a great car pretty quickly, any problem we had with the car they were able to solve and help fix right away. This was my first car purchase and Found a great car pretty quickly, any problem we had with the car they were able to solve and help fix right away. This was my first car purchase and I couldn’t be happier. Everyone was very friendly and the owner was very down to earth. More

The customer service at this establishment is amazing!! I walked in with doubts and walked out with a new car. The sales rep Ciarra is awesome., she took her time to know exactly what I liked and payed atten walked in with doubts and walked out with a new car. The sales rep Ciarra is awesome., she took her time to know exactly what I liked and payed attention to details. If you are looking for a car and a good deal , please give them a chance. You won’t be disappointed!! More

Everything went amazingly. Austin was a great dealer and I love my 2014 Sonata. I would recomend anyone in the area come here for a first car. I love my 2014 Sonata. I would recomend anyone in the area come here for a first car. More

This is the second time we have bought a car from Hampstead Pre-Owned and each time it has been a first hand experience. Their service is always a cut above the rest, would go back again in a heartb Hampstead Pre-Owned and each time it has been a first hand experience. Their service is always a cut above the rest, would go back again in a heartbeat. More

I highly recommend Hampstead PreOwned if you are searching for a used car. The staff are friendly and knowledgeable about the cars in their inventory. searching for a used car. The staff are friendly and knowledgeable about the cars in their inventory. More

Recently we bought a car and it was a great experience. They made sure to get us in car we could afford. They made it happen. The staff are friendly. I look forward to purchasing again in the future. They made sure to get us in car we could afford. They made it happen. The staff are friendly. I look forward to purchasing again in the future. More

The staff was very welcoming! They listened to what we were looking for and found a car that meet our needs. Communication was great! There was something that needed to be fixed after we purchased the c were looking for and found a car that meet our needs. Communication was great! There was something that needed to be fixed after we purchased the car and the service department took care of it! My son loves his new car! He tells me (almost daily) how much he loves his car! Thanks, again! More