
Hampstead Pre-Owned
Hampstead, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
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Lemon - buyer beware Picked up an 07 Subaru outback at the end of September. I was told the timing belt, water pump, and head gaskets had already been replaced. Here are t Picked up an 07 Subaru outback at the end of September. I was told the timing belt, water pump, and head gaskets had already been replaced. Here are the issues I had. 1. Coolant leak as I got the car home. Returned and within two days, was told a clamp had broken off, causing coolant to be sprayed onto the engine. 2. Pulling it out of the lot, found the tail light was out. Even though it has supposedly just passed inspection. They fixed this after I brought it up. 3. 2 months into owning the vehicle, the radiator is cracked and needs to be replaced. Either this is an unfortunate coincidence, or that leaking issue before wasn't a clamp, but instead a crack that could have been patched and popped open later for me. Cost $700 to replace radiator + hoses. 4. Constant misfires, auto zone suggested replacing the spark plugs even though I was told they were new. Spark plugs were not included in the power train warranty, but they would "help me out" in 5 weeks if I waited. 5. Spent about 1k getting smaller things fixed that weren't the issue. (sparkplugs, wires, ignition coil) 6. Passenger side airbag sensor went bad - $250 to replace. 7. Airbox has cracks - $200 to replace. 8. Main issue: Head gasket is leaking. Also, short block was grinded in some fashion from a past repair that it needs to be replaced entirely. Most likely head gasket/timing belt/water pump was not done, or hampstead preowned did not even recognize the damage to the short block. This repair is reaching towards $5,000. I wanted to give them the benefit of the doubt early on with the possible bad coolant hose clamp and the bad tail light... but they should have served as warning signs to not purchase the vehicle in the first place. Before you purchase or consider purchasing a vehicle from this dealer, have a mechanic -thoroughly- look over the vehicle. Spending the 500 then would have saved me 7k. Buyer be warned. More
Serving their community well Adam, Chris, Tim And Casey were great to work with. I would recommend anyone looking for a pre-owned car to start at Hampstead Pre-owned. I recommend Adam, Chris, Tim And Casey were great to work with. I would recommend anyone looking for a pre-owned car to start at Hampstead Pre-owned. I recommended my son buy from them too because they have a good selection of quality pre-owned cars and they make sure to treat you well are honest. More
Perfect My son needed a new car and we decided to try Hampstead Preowned. The sales staff helped us find cars in his budget and were very helpful in narrowing My son needed a new car and we decided to try Hampstead Preowned. The sales staff helped us find cars in his budget and were very helpful in narrowing down the cars to his final choice. I was very impressed with the advice and guidance on the financing since this was his first used car loan. We’ll be back! More
Pleased Great Experience Hampstead Preowned employees were friendly and helpful. They did not pressure us into buying a car. We told them we were going to look at another deal Hampstead Preowned employees were friendly and helpful. They did not pressure us into buying a car. We told them we were going to look at another dealer but we ended up back at Hampstead to make a purchase of a 2006 Honda Accord. I would recommend Hampstead Preowned if you are looking for a car. More
Hampstead 5 stars My buying experience with Hampstead was excellent! I live a little over 2 hours away, and with my work schedule, I only have the weekend to come in. My buying experience with Hampstead was excellent! I live a little over 2 hours away, and with my work schedule, I only have the weekend to come in. All of the paperwork was ready for me on arrival. The actual purchase was a breeze. Worth the 2 hour drive! More
Great place to do business We have bought 3 cars from Hampstead. Each time we had a pleasant, non-pressured experience. The salesperson was genuinely interested in helping us fi We have bought 3 cars from Hampstead. Each time we had a pleasant, non-pressured experience. The salesperson was genuinely interested in helping us find a car that fit our needs. They made sure we left the lot with a solid car. The last car we financed and had the same pleasant and very helpful experience. We will definitely be going back. More
Amazing people and experience I recently got a 2006 Toyota Camry here and the car is in amazing condition! The whole buying experience went very smooth and everyone was extremely h I recently got a 2006 Toyota Camry here and the car is in amazing condition! The whole buying experience went very smooth and everyone was extremely helpful. This place is amazing whether you're buying your first or third car! More
Very pleasant and professional experience I picked out a car online and emailed Casey about three I was interested in, when I finally got to there, two were already sold. As I was getting read I picked out a car online and emailed Casey about three I was interested in, when I finally got to there, two were already sold. As I was getting ready for a test drive on remaining car, Mr Chris showed me a mist green 2005 Camry took this one for a drive and ended up buying it after Casey, Anthony and even Wendy arrived at the right price without any stress or hassles. I would recommend Hampstead Preowned to every one. The staff tries really hard to meet your expectations. Everybody was helpful, friendly, and courteous, More
Great experience! I hate buying cars but Hampstead Preowner made the experience enjoyable. I would recommend them to everyone ! We are very happy with the SUV we pur I hate buying cars but Hampstead Preowner made the experience enjoyable. I would recommend them to everyone ! We are very happy with the SUV we purchased ! More
Awesome dealership Hampstead pre-owned is an awesome company to work with. All the staff were very friendly and helpful. I would/will recommend them to anyone looking fo Hampstead pre-owned is an awesome company to work with. All the staff were very friendly and helpful. I would/will recommend them to anyone looking for a dealership. More