
Hanania Subaru of Orange Park
Jacksonville, FL
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289 Reviews of Hanania Subaru of Orange Park
We have been waiting for a refund from them for 2,700. 00 for months and I keep getting excuses. I was annoyed they charged us 5.00 for tires and 1.50 for a battery fee on a brand new car but this is egre 00 for months and I keep getting excuses. I was annoyed they charged us 5.00 for tires and 1.50 for a battery fee on a brand new car but this is egregious. More
I've only had bad experiences at the service department. They tried to charge me 3k for a service under warranty then took over a month to complete the repair. I had to go in 3 times for one service because They tried to charge me 3k for a service under warranty then took over a month to complete the repair. I had to go in 3 times for one service because they told me parts were in stock that were not. And to boot, the wash at the end has always left water spots. I'm done with Hanania Subaru. More
They got my vehicle in for service immediately and kept me informed on what was needed as well as completely explaining the costs. They even provided me a loaner vehicle to use while my vehicle was in the me informed on what was needed as well as completely explaining the costs. They even provided me a loaner vehicle to use while my vehicle was in the shop, which turned out to only be a few hours. More
Everyone was professional, courteous and extremely helpful at no time did I feel pressured the experience was Amazing ! John Gelles helpful at no time did I feel pressured the experience was Amazing ! John Gelles More
Kyle Nelson, sales representative, and Martin Couch, finance, are the best people to work with. Very fair trade value. Loved the experience so much our family wound up trading in both of our Hondas for finance, are the best people to work with. Very fair trade value. Loved the experience so much our family wound up trading in both of our Hondas for new Subarus. Worth the drive from Savannah. My husband and I have been purchasing cars since the late 80's. This has been our best car buying experience ever! Thank you! More