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Hanania Subaru of Orange Park
Jacksonville, FL
257 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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257 Reviews of Hanania Subaru of Orange Park
June 11, 2021
I purchase a car from Subaru of Orange Park on 20-March-2021 and still do not have my Georgia Tags. I purchased a car from Coggins Chevrolet at the Avenues on 17-April-2021 and received my Georgia 20-March-2021 and still do not have my Georgia Tags. I purchased a car from Coggins Chevrolet at the Avenues on 17-April-2021 and received my Georgia tags 27-May-2021. I check the status of the registration on the Georgia Motor Vehicle Department website using the VIN and for the vehicle I purchased from them it said "We could not find your vehicle". When I put the VIN in for the vehicle I purchased from Coggins, it said "Registration active since: 11-May-2021" which is less than a month. The service I am receiving from your company has been very unsatisfactory and it took over a month before you sent the information to Georgia DMV by the screenshot Justin Mckittrick sent me and it did not take them that long to cash my check. More
by icraft
Employees Worked With
Justin Mckittrick, Domenic Cutillo, Shawn Riegel
Helpful May 18, 2021
They made so easy and pleasant to buy my new vehicle. Adam was the best. Recommend him and this dealership to everyone. Will return in the future. Adam was the best. Recommend him and this dealership to everyone. Will return in the future. More
by Dpiearson
Employees Worked With
Adam, Bob D'Amelio
May 06, 2021
DO NOT PUT A DEPOSIT ON A CAR BECAUSE THEY WILL NOT REFUND IT IF FOR ANY REASON YOU DO NOT BUY THE CAR. I LEARNED THE HARD WAY. DO NOT GIVE THEM ANY MONEY UNTIL YOU ARE PHYSICALLY THERE AND READY TO REFUND IT IF FOR ANY REASON YOU DO NOT BUY THE CAR. I LEARNED THE HARD WAY. DO NOT GIVE THEM ANY MONEY UNTIL YOU ARE PHYSICALLY THERE AND READY TO TAKE OWNERSHIP. Chris Thompson is who took $500 from me and wouldn't return it. More
by Retta
Employees Worked With
Chris Thompson, Billy Bender
April 02, 2021
I was not sure about buying a new car when I went to Hannity but I found a friendly and knowledgeable salesman. He showed me all the many features of the Outback. They also gave me a good price on the Hannity but I found a friendly and knowledgeable salesman. He showed me all the many features of the Outback. They also gave me a good price on the car. More
by kwimberly1
Employees Worked With
Sean Kelley, Bob D'Amelio
December 27, 2020
Fantastic dealership as evidenced by the outstanding people who work here. All are friendly, courteous, and professional. Of note, Domenic Cutillo went above and beyond to ensure we received his best people who work here. All are friendly, courteous, and professional. Of note, Domenic Cutillo went above and beyond to ensure we received his best and undivided attention. He communicated early and frequently, answering all questions. Extremely knowledgeable, personable and perceptive with an innate ability to understand our needs. It was clear to us that he is not there to just make sales but to also make you part of the Subaru family. Thank you Hanania Subaru for finding talent like Domenic who gave us our best visit to a dealership ever!!! More
by Kissoon2
Employees Worked With
Domenic Cutillo
October 12, 2020
We chose not to buy from this dealership, but to go to the other Subaru dealer in town. The difference in customer service and treatment of the customer is like night and day. They use high pressure tacti the other Subaru dealer in town. The difference in customer service and treatment of the customer is like night and day. They use high pressure tactics, tag teaming you with multiple team members, even if you are just looking at the inventory. We will never go back here, but the other Subaru dealership in Jacksonville has made us loyal, life-time customers. More
by Susan and Sean
Employees Worked With
Shawn, sales rep.
August 14, 2020
Great! We recently bought an used 2017 Subaru Forester from Hanania Subaru of Orange Park, Jacksonville Florida. It was exported to Puerto Rico. Finally toda We recently bought an used 2017 Subaru Forester from Hanania Subaru of Orange Park, Jacksonville Florida. It was exported to Puerto Rico. Finally today we picked it up at the pier. Thanks to the dealer, especially the seller, Jason Proietto , you are the best. Thank you very much for your patience and service. Jose and Blanca More
by Blanki02
Employees Worked With
Jason Proietto
January 19, 2020
Very good experience. Ju-John and Segundo were charming, knowledgeable, patient. Explained everything to us more than once if needed. The sale went smoothly and competently. knowledgeable, patient. Explained everything to us more than once if needed. The sale went smoothly and competently. More
by Jkimball564
Employees Worked With
Ju-John, Segundo Pernito
October 18, 2019
Attention to Detail I went to the Subaru of Orange Park for their late service dept. hours I needed to get a 2nd opinion of the work on Subaru of Jacksonville on the head I went to the Subaru of Orange Park for their late service dept. hours I needed to get a 2nd opinion of the work on Subaru of Jacksonville on the headlights and for a wheel alignment and complementary overall check. I was satisfied with their results. Both Subaru dealerships offer free car wash after each service. I am more satisfied with Subaru of Orange Park's more attention to details of actually doing a great job of car wash and vacuum more than Subaru of Jacksonville. I have been rotating my time between the 2 dealerships. Subaru of Jacksonville I typically go to because it's closer to home and I use to work at the beach, but now I can spend some time at Subaru of Orange Park since my new job is at Downtown. I've been to Subaru of Orange Park twice. Their prices for service is a little more expensive, but won't mind price matching Subaru of Jacksonville within reason just as long as they're going to have longer service hours than Subaru of Jacksonville because I don't always to use my PTO from work just for car maintenance that Subaru of Jacksonville don't like to stay open late. More
by Decade09
Employees Worked With
Ali Ansari
August 27, 2019
Awesome customer service I bought my second outback 3 weeks ago at this dealer. They were very professional and took the time to bring me up to date on the new outbacks. I I bought my second outback 3 weeks ago at this dealer. They were very professional and took the time to bring me up to date on the new outbacks. I owned one 20 years ago. The sales experience was amazing. And it was great that there was no pressure. Joe and Sean were awesome and the finance experience was seamless. So glad I went to this dealer. More
by DanaL
Employees Worked With
Joseph, Sean Kelley, Bob D'Amelio
