1,412 Reviews of Handy Toyota - Service Center
Person addressed me by name when I entered but did not introduce himself and was generally rude. Later he came to the waiting room looking for someone with a female name and I was the only female in the introduce himself and was generally rude. Later he came to the waiting room looking for someone with a female name and I was the only female in the room. Why I said I was not her, he got very defensive and suggested that he was "speaking to everyone in the room" even though I was clearly the only female. More
I gave the rating of 5 on most of them because the staff is very friendly and listens to what I have to say. They are very helpful. They do quality work and service my vehicle in a timely manner. Gail is is very friendly and listens to what I have to say. They are very helpful. They do quality work and service my vehicle in a timely manner. Gail is always cheerful and calls to see if everything went ok with our service appointment. More
I had a very long wait in the waiting room. I somewhat expected this and brought alot of reading to do. However, I think it would have been helpful if someone could have just come out after about 2 hrs expected this and brought alot of reading to do. However, I think it would have been helpful if someone could have just come out after about 2 hrs, to at least give me an update. However, it did make me realize that in my own line of work (healthcare), clients/patients just want to know what's going on. Thanks More
A great place to have your car serviced. I always take my car here no matter what needs to be done to it. The staff is always friendly and courteous and know all of their customers by name. They do thei my car here no matter what needs to be done to it. The staff is always friendly and courteous and know all of their customers by name. They do their best to make you feel at home and comfortable and provide a great atmosphere. More
My car needed an oil great and filter and dealer's staff saw an overdue inspection sticker and asked to perform that service. It is wonderful to have such proactive employees. This will save me another se saw an overdue inspection sticker and asked to perform that service. It is wonderful to have such proactive employees. This will save me another separate trip to the Dealer's to have such the inspection done. Thank you for the great service! More
We had another great visit at Handy Toyota.As always the staff was friendly and tried to accommodate last minute requests. Only issue was we would have liked a tire alignment but they do not have one at th staff was friendly and tried to accommodate last minute requests. Only issue was we would have liked a tire alignment but they do not have one at the dealership and they have to outsource the job. would be beneficial to get one for the dealership. More
As a long time customer, the bar is set very high for the Handy Group. Somehow, they always exceed my expectations. My Tundra was in for some work under Toyota's corrosion warranty and they performed the wor Handy Group. Somehow, they always exceed my expectations. My Tundra was in for some work under Toyota's corrosion warranty and they performed the work very quickly.My wife's RAV 4 was purchased here, so I can comment positively on both the sales and service departments. More
I brought my RAV4 in for an oil change. I dropped in off early a.m. and planned to pick it up when I got out of work late afternoon. I received a phone call by mid- a.m. saying the service team noticed it early a.m. and planned to pick it up when I got out of work late afternoon. I received a phone call by mid- a.m. saying the service team noticed it was due for an inspection and would I like that done as well. I hadn't noticed that it was due and really appreciated the phone call and getting that done at the same time. The service team was great! Thanks so much! More
While I live and work a good 45-minutes away from Handy Toyota, I would never consider taking my car to another place for service. The employees are always friendly, the waits have never been long, and th Toyota, I would never consider taking my car to another place for service. The employees are always friendly, the waits have never been long, and the entire dealership is extremely clean and calm. More
My boyfriend and I recently bought a Toyota at Handy Chevrolet and were able to visit Handy Toyota to access the sales record before deciding to buy the car. Joe was very helpful and straight forward w Chevrolet and were able to visit Handy Toyota to access the sales record before deciding to buy the car. Joe was very helpful and straight forward with us. After we bought the car, I took it back to Handys to have the tire pressure light checked. I appreciated the fact that they let me know how long it would take (and were true to that!) they also helped install my license plates and apply touch-up paint to my hood, free of charge. We have been very happy with the personal service that we have received at both dealerships. Handy Toyota is definitely worth the drive. More