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Handy Toyota - Service Center

St. Albans, VT

4.5
1,471 Reviews
Call Service Center (866) 203-2374

1,471 Reviews of Handy Toyota - Service Center

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November 11, 2024

My car was serviced efficiently and quickly. I had questions which were answered promptly. Thank you! More

by Aubrey Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Handy Toyota responded

Thank you for your review! We appreciate you leaving us one!

November 09, 2024

very good customer service and very polite and welcoming i highly recommend handy toyota for all your service needs More

by kamrynb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Handy Toyota responded

Thanks for your review! We really appreciate you leaving one!

November 09, 2024

Wonderful staff! Super kind and helpful with any and all questions. Gave frequent updates throughout 10/10! More

by emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

November 07, 2024

I already filled out a survey. Why do you keep sending them to me? And why does this section have to have a minimum of 15 words? More

by rrodimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
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November 07, 2024

Naim was professional, attentive, and pleasant. He answered my questions and even showed me something I needed help with. More

by Toyota Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Handy Toyota responded

Thank you for your review! We appreciate you taking the time to leave one!

November 05, 2024

Very Friendly staff, very hard workers. Clean restrooms . Clean waiting room. Flexible with changing scheduled appointments. More

by onionriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Handy Toyota responded

Thank you for your review! We appreciate you leaving us one!

November 04, 2024

I arrived in advance for my 12:30 appointment to install 4 new tires. I left at 4:00 PM… Do I need to explain further?… More

by Carl
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Handy Toyota responded

Thank you for your feedback, Carl. We understand that wait times could be frustrating and it is never our intention to have someone wait longer than expected. We appreciate your business and your time is very valuable to us. We apologize for the longer than expected wait time.

November 04, 2024

Exceptional customer service and quality work. They went the extra mile in assisting with getting my tires in the car after a seasonal swap. I was in and out within an hour and will definitely be More

by kaytaylor2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Handy Toyota responded

Thanks so much for your review! We appreciate you leaving us one!

November 04, 2024

I called and made an appointment for Friday for my regular maintenance. I added on that I was having brake malfunctions and lights coming up on the dash. I came to my appointment. I waited two hours a More

by john@wdbrownell.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Handy Toyota responded

Thank you for your feedback, John. I can see how this situation would be frustrating. This will help us with our communication so things like this don't happen in the future. We do appreciate your business.

November 04, 2024

I just learned my inspection expired. No one mentioned it at the dealership when it was there two weeks ago! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Handy Toyota responded

Thank you for your review. We value your feedback and will use it to improve our service. We can see how that could be frustrating and would never be our intention to let you leave without addressing this. This feedback allows us to improve our process.

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