Naim Qubrosi

1st time here, didn't do as I asked. Great way to start. Never followed my requests. Great way to start. Never followed my requests. More

Helpful 0

Report | Print

Have dealt with Handy Toyota for many years & have always been positively satisfied with service & personnel. been positively satisfied with service & personnel. More

Helpful 0

Report | Print

My only concern is my service was to be an hour tops. It wasn’t finished for two and a half hours. Perhaps, they overbooked or a mechanic called in sick? The schedule for the day could calculate the leng It wasn’t finished for two and a half hours. Perhaps, they overbooked or a mechanic called in sick? The schedule for the day could calculate the length of time needed for each patron and not overbook. Other than the waiting, everything was fine. A coffee maker snd some magazines would help too. More

by sbeaumontsnyder Verified Customer Verified Customer

Helpful 0

Report | Print

I was told I would be waiting for an hour and a half to two hours for my car appointment (which was scheduled ahead of time). However it took Handy’s in Saint Albans 3 hours and 22 minutes to complete the two hours for my car appointment (which was scheduled ahead of time). However it took Handy’s in Saint Albans 3 hours and 22 minutes to complete the job (which was an inspection and tire rotation). I ended up going out and asking for the time left for my appointment and my paperwork was sitting on the counter and the gentleman working said “oh it has been here” I was disappointed with the lack of communication during this appointment. More

by sarahtucker1010 Verified Customer Verified Customer

Helpful 0

Report | Print

I was disappointed in my service at Handy Toyota. I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there I was there for a scheduled appointment. They put me in for an hour and a half appointment. They informed me that my car need 4 new brakes but there wasn’t time to do that because it was tire changing season. Then I was charged $75 for no service. This was not good customer service. More

by bauman.peace.nicole Verified Customer Verified Customer

Helpful 0

Report | Print

My car was done when they bought it out from the garage and then had to wait 45 minutes for the bill and then had to wait 45 minutes for the bill More

by dchadtina Verified Customer Verified Customer

Helpful 0

Report | Print

Professional, friendly, and knowledgeable staff. Thank you Ali and Dennis for all your assistance with purchase!! Thank you Ali and Dennis for all your assistance with purchase!! More

Helpful 0

Report | Print

Very friendly and informative staff. Also very efficient. Wait room is comfortable and they are very responsive when you don’t wait. Also very efficient. Wait room is comfortable and they are very responsive when you don’t wait. More

by a.t.demore Verified Customer Verified Customer

Helpful 0

Report | Print

Handy Toyota always make appointments convenient for me and are always courteous. Very easy to work with. and are always courteous. Very easy to work with. More

Helpful 0

Report | Print

Never come back again, dealership is horible service, stop overbooking to keep customer less wait time, everyone is busy, they do not have 2 hours just for oil change stop overbooking to keep customer less wait time, everyone is busy, they do not have 2 hours just for oil change More

by rhoang76 Verified Customer Verified Customer

Helpful 0

Report | Print