Ethan Raymond

Convenient, professional, fast. Q 2 3 4 5 6 7 8 9 0 9 8 Q 2 3 4 5 6 7 8 9 0 9 8 More

by tlfour Verified Customer Verified Customer

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unfortunately, I had an appointment for Handy Toyota to take a look at a paint repair that has bubbled and peeled down to the primer and is less than two years old. I set the appointment up with Ethan Raym take a look at a paint repair that has bubbled and peeled down to the primer and is less than two years old. I set the appointment up with Ethan Raymond to have the failing paint repair looked at, I only had an appointment for this issue as they wanted to see the defective repair but didn't say they would make it right under warranty and stated it didn't mean they would fix it. I dropped off the vehicle and specifically told the gentleman and lady taking pictures of the 360 around the vehicle I was there to have the bubbling paint looked at and they said it would be about and hour. I was like really. they fixed a recall that I just had fixed the week before and waited an hour for. could have said that's what was going on and I could have given them the repair slip from alderman's Toyota in Rutland. the low rating on Darren is due to his lack of addressing my defective paint and just saying they sent it into Toyota. the low rating on Handy Toyota is the way they treat the customer after a service goes wrong on there doing and how they handle it. this is covered under Vermont law as it was done in transit before the vehicle had a title and the repair follows the original warranty despite the number of owners. but we will see how they respond to the claim to Toyota corporate, it's not a corporate defect, it's a Handy Toyota failed paint repair. we will see how this settles out. hopefully not with Vermont's attorney general consumer assistance program (C.A.P.) More

by GABE.CAMERON Verified Customer Verified Customer

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Very accommodating did what was needed plus a more than expected very ,pleasant very professional no complaints expected very ,pleasant very professional no complaints More

by m44jmt Verified Customer Verified Customer

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Great dealership, always gets me in a timely manner and always does a great job. I am always pleased with the courteous employees and their knowledge of my vehicle. always does a great job. I am always pleased with the courteous employees and their knowledge of my vehicle. More

by leelabier Verified Customer Verified Customer

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Listened to my needs. Answer questions Great to work with Polite & respected Honest Not Pushy Answer questions Great to work with Polite & respected Honest Not Pushy More

by scottfmartin89 Verified Customer Verified Customer

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I brought my truck into Handy to have the 3 inch lift kit installed. Even though I purchased the vehicle at another Toyita dealership I was treated like Family at Handy. The parts and service department are installed. Even though I purchased the vehicle at another Toyita dealership I was treated like Family at Handy. The parts and service department are both amazing! They go above and beyond for their customers. They love what they do at Handy and it shows. They went over every detail of the install with me in exceptional detail. Great group of professionals that care about people. I will do all my future business with them. Highly recommend them! More

by Jberkman21905 Verified Customer Verified Customer

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Excellent experience leasing my new Tundra! Everyone I worked with was kind and professional, I walked away feeling great about my purchase! I highly recommend anyone to Handy Toyota for sales Everyone I worked with was kind and professional, I walked away feeling great about my purchase! I highly recommend anyone to Handy Toyota for sales or service, you won't be disappointed! More

by Raymondej Verified Customer Verified Customer

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I bought my Truck from Sam Farrar it’s awesome I love it! ! I was introduced to Ethan Raymond and Josh Giard to handle the maintenance. I’m in good hands! ! I was introduced to Ethan Raymond and Josh Giard to handle the maintenance. I’m in good hands! More

by TundraChief6996 Verified Customer Verified Customer

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After a mishap in communication about the repair on my rear window, all went well and everyone was very professional and kind. Give them all a raise!!! rear window, all went well and everyone was very professional and kind. Give them all a raise!!! More

by gingerarms Verified Customer Verified Customer

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Efficient, friendly, staff and a pleasant waiting area and nice clean coffee/tea bar . I waited a bit longer than I expected but it didn’t bother me as I felt the service was excellent. and nice clean coffee/tea bar . I waited a bit longer than I expected but it didn’t bother me as I felt the service was excellent. More

by Svb Verified Customer Verified Customer

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