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Handy Toyota - Service Center

St. Albans, VT

4.5
1,408 Reviews

1,408 Reviews of Handy Toyota - Service Center

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May 14, 2024

Niam is a great help. Always enjoy seeing him at Handys. Ill always be a Handys service customer! More

by Zlongehd1903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Handy Toyota responded

Thank you for the review! It's great to hear that!

May 14, 2024

Excellent service. Just wished it be provided in more timely manner closer to actual appointment time. More

by philg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate it!

May 14, 2024

Professional respectful service. Fully explained. the repair cost much more than expected but an explanation was given More

by penberthykv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
May 15, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

May 13, 2024

Great service allowed us to drop off 30 mins before our scheduled appt. Called us when it was ready More

by jtstorms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

May 13, 2024

had vehicle in for oil change and tire rotation--took 2. 5 hrs--too long of a wait More

by widas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Very good service as always. Have bought 4 cars from these people and have referred many. Plan to buy again next year. Please keep up the good work. It really be over the top i More

by Rossrob61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Handy Toyota responded

Thank you for your kind review! We are delighted to hear that you are a repeat customer! We appreciate you coming back!

May 13, 2024

the one that waited on me to have my service done on car did a great job in helping me More

by salger721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Handy Toyota responded

Thank you so much for your review! We are happy to hear that you had a good experience!

May 11, 2024

I live in Essex I travel to ST Albans for the great service they provide. More

by nvienn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
May 14, 2024 -

Handy Toyota responded

Thank you so much for the review and for making the trip to see us!

May 10, 2024

Many thanks for prompt service and calling me to update my Lexus RX400H’s status. . The car sat 4 weeks at a competitor and they didn’t even look at it. They made no calls to me and no responses to countle More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Handy Toyota responded

Thank you for the review, Mark! We are happy to hear that Naim was so helpful!

May 10, 2024

Extremely disappointed 3 hour wait for oil Change and winter tire removal. A simple phone call to say we're running behind and I could have made other arrangements. I live an hour out and missed my gra More

by dianeianni0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Brown
May 29, 2024 -

Handy Toyota responded

Thank you for your feedback, Diane. We never want anyone waiting longer than expected for service. We value your time and your business. We do apologize that no one checked in with you and offered our complimentary shuffle and we sincerely apologize that you missed your grandkids track meet.

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