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Handy Toyota - Service Center

St. Albans, VT

4.5
1,399 Reviews

1,399 Reviews of Handy Toyota - Service Center

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April 18, 2024

The service visit was needlessly complicated due to communication issues within the dealership. In the end, all was made right. More

by RAV4 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Alan did a great job with my service. Was in and out very quickly. Highly recommend. More

by pattdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Handy Toyota responded

Thank you for leaving us a review!

April 17, 2024

Courteous and efficient! Courteous and efficient!Courteous and efficient!Courteous and efficient!Courteous and efficient!Courteous and efficient! More

by tjetton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Handy Toyota responded

Thank you so much!

April 17, 2024

Was there for a service and it was fast. William was very helpful when the truck was done More

by llaurin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

April 17, 2024

Handy Toyota always make appointments convenient for me and are always courteous. Very easy to work with. More

by JMama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

April 16, 2024

Never come back again, dealership is horible service, stop overbooking to keep customer less wait time, everyone is busy, they do not have 2 hours just for oil change More

by rhoang76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Handy Toyota responded

Thank you for your feedback. We are sorry to hear that you had a longer than expected wait time. Our system doesn't allow us to overbook, but backups can happen. We typically will reserve an hour for each service, so a typical oil change and tire rotation can take up to two hours to complete. We do appreciate your time and thank you for your business.

April 16, 2024

Everything was easy and just what I expected. There were no delays, and all were helpful. More

by brownoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Handy Toyota responded

We appreciate you leaving us a review!

April 16, 2024

Come in for my 5,000 mile service and to add a roof rack. Everything was completed to my satisfaction. More

by ppj1417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Handy Toyota responded

Thank you for the review! We greatly appreciate you leaving us one!

April 15, 2024

Service was great . the technician knew what he was doing .everyone was nice and knowledgeable More

by llacasse83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Handy Toyota responded

Thank you so much for leaving us a review!

April 15, 2024

Wonderful experience as always. Darren made sure I could leave when I needed to for my next appoitnment. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Handy Toyota responded

Thank you so much for your review! We are happy to hear that you had a good experience!

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