Hank Graff Chevrolet Davison - Service Center

We love the workers here all very friendly and helpful. We live an hour away and still drive here for all our service .love them We live an hour away and still drive here for all our service .love them More

I needed service work done. Confusing system. Not sure if they did what I requested. I felt like they were rushing me through. They didn’t seem to understand what I needed. they did what I requested. I felt like they were rushing me through. They didn’t seem to understand what I needed. More

Kody was very good at keeping me updated about my car.. I drive a mini which isn’t their specialty but they did well/// my only complaint is that they didn’t have the tool to reset my tire monitors I paid $4 drive a mini which isn’t their specialty but they did well/// my only complaint is that they didn’t have the tool to reset my tire monitors I paid $400 to get replaced. So my car still reads low tires. I paid $857 for new tires and monitors which was ok but think maybe they should’ve had that tool to complete the job. More

I took my car in for a recall on Jan 6,2021. It was handled with the same timely service I have come to expect from Hank Graff, Davison, Mi. handled with the same timely service I have come to expect from Hank Graff, Davison, Mi. More

Always Courteous and they don’t oversell services I don’t need. Plus they let me run next door and do my grocery shopping while my car is being serviced. need. Plus they let me run next door and do my grocery shopping while my car is being serviced. More

As usual the staff at Graff showed that they are well trained not only in the mechanical operation of the service area but also in the customer service aspect of their jobs. Awesome! Also thank you to Gr trained not only in the mechanical operation of the service area but also in the customer service aspect of their jobs. Awesome! Also thank you to Graff for paying close attention to social distancing. More

Have nothing but good things to say about this dealers. I have bought cars there. I have used both service and body departments and thumbs up to all three. have bought cars there. I have used both service and body departments and thumbs up to all three. More

Quick service turnaround and also sent a short walk around video of my vehicle after service was performed. Appreciate the ability to make service appointments online well in advance which worked for m around video of my vehicle after service was performed. Appreciate the ability to make service appointments online well in advance which worked for my schedule. The only suggestion I would give is the lady that called me from the dealer to confirm my appointment kept trying to get me into an earlier appointment. I explained several times to her that I chose this time for a specific reason due to family needs of the vehicle before she finally confirmed the time I had chosen. Not a major issue as most customers probably would want an earlier appointment but if I wanted ASAP service I would have just dropped it off without an appointment. Great service and I always recommend Hank Graff Davison to friends as well as Mark in used vehicles for A+++ experience. More

I took my 2013 Impala to Graff for an oil change in the late afternoon. The team recommended an air filter change. The replacement filter is now a bit thicker than the OE. After verifying that it was, inde late afternoon. The team recommended an air filter change. The replacement filter is now a bit thicker than the OE. After verifying that it was, indeed, the correct part, they had a hard time making it work. The oil change and filter replacement complete, I was on my way. I soon noticed a fluttering noise from the engine and returned to the shop for them to review the situation. A broken vacuum part was discovered and replaced. All is well. Thanks Graff for taking care of the problem promptly. More

We have been a Hank Graff Loyal customer for years. We love the way our salesman treats and takes care of our every need. ( Jason Conger). Service has been Speedy and courteous. love the way our salesman treats and takes care of our every need. ( Jason Conger). Service has been Speedy and courteous. More