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Hanlees Hilltop Toyota
Richmond, CA
1,049 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,049 reviews
August 25, 2025
We went to the dealership 4 times and had a car delivered and were only able to get in once. The car had a lot of cosmetic issues and was not detailed and we were pressured to buy the car without even seeing and were only able to get in once. The car had a lot of cosmetic issues and was not detailed and we were pressured to buy the car without even seeing the inside. More
by Dylan's Mom
Verified CustomerEmployees Worked With
Q, jaz, service
August 19, 2025
Mercedes was the best. I found the exact type of car I wanted. Overall it was one of the better car buying experiences I have had. I found the exact type of car I wanted. Overall it was one of the better car buying experiences I have had. More
by Machado_james
Employees Worked With
Mercedes
August 08, 2025
All the employees are very nice and deal very well with the customers. Thank u the customers. Thank u More
by Singhjobanpreet822
Employees Worked With
August 08, 2025
$140 plus taxes for an oil change is crazy! I know there has been inflation in recent years. But more that double the pre-pandemic price is unjustified. I know there has been inflation in recent years. But more that double the pre-pandemic price is unjustified. More
by edip10
August 05, 2025
Our experience with Armando was great. One thing we are concerned about is that our sale did not include two key fobs, only one was given to us. We have been Toyota customers for over 30 One thing we are concerned about is that our sale did not include two key fobs, only one was given to us. We have been Toyota customers for over 30 years and have never received just one key fob. We would like to follow up with a manager about this. Thank you, Antonia More
by antonianicosia
Employees Worked With
Armando and eric
August 01, 2025
Very professional, good communication. I appreciated CJ's thorough communication, and the dealership's prompt repair of my vehicle. I also appreciated the shuttle service, which made dropp I appreciated CJ's thorough communication, and the dealership's prompt repair of my vehicle. I also appreciated the shuttle service, which made dropping my vehicle off much easier. More
by DKMULDOON
Employees Worked With
CJ
