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Hanlees Hilltop Toyota
Richmond, CA
835 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Verified Customer
Helpful December 14, 2023
Quick and smooth process Good test drive and conversation from salesman Ricky. Quick process and easy from salesman Ricky. Quick process and easy More
by Miarobinson400
December 13, 2023
I had a terribly long wait even after I had an appointment. I turned my car at 11:30 but had to wait more than 4 hours to get my car back. Jessie told me it would take about 2 hours but they pulle appointment. I turned my car at 11:30 but had to wait more than 4 hours to get my car back. Jessie told me it would take about 2 hours but they pulled in my car after 3 hours. Why do they need to have my appointment so early if they pull in my car after 3 hours. It was a very bad experience. My phone died, I was hungry all day long and I missed many of my works that day. A horribly bad day. More
by Deepak
Employees Worked With
Jessie
December 13, 2023
I brought my car to get an oil change, get my tire fixed and an estimate for fixing paint. The gal who talked to me said yeah my mom's paint is doing the same thing, I asked for an estimate and she said whe and an estimate for fixing paint. The gal who talked to me said yeah my mom's paint is doing the same thing, I asked for an estimate and she said where are you going to get one. After further questions I discovered Toyota does not fix their own paint and the only place they can recommend also does not do paint any more. Btw Toyota also cannot fix my tire. However they did rotate them and now I no longer know which one will need air later this week. I guess I'll have to wait til it's flat again and then take it to another place hopefully I won't get stranded somewhere. It also might have been nice for anyone to go over the multipoint inspection with me. Anyone. More
by teddylove
December 13, 2023
Good but I do wish you had loaner cars for major services. My car was gone for 9 days and cost 7k to repair. A loaner or rental reimbursement would be good. I do get with my BMW and our Lexus when o services. My car was gone for 9 days and cost 7k to repair. A loaner or rental reimbursement would be good. I do get with my BMW and our Lexus when only getting a simple oil change up to a full extensive service. More
by Jfbenn71
Employees Worked With
Jesse
