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Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.3
834 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 834 reviews

December 12, 2023

Clear explanation of the whole process Very professional. Armando listens to customers. He knows what the customer wants to hear More

by GILDASLANILIS
Recommend Dealer
Yes
Employees Worked With
Armando
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Dec 12, 2023 -

GILDASLANILIS responded

Very clear explanations of the whole process. Armando is very professional. Armando listens to customers, he knows what the customer wants to hear.

Dec 12, 2023 -

GILDASLANILIS responded

Hanlees Hilltop Toyota Management should ensure their provide customers with clean chairs to seat.

Helpful
December 12, 2023

The service was good. Need to provide loaners for major repairs where car is out of use for a week and a half and spending over 7k on a repair. More

by J
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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December 12, 2023

How was it that a service that I thought would only cost a few hundred dollars end up costing $2000? More

by ERICABRAHAMSAMUELS
Recommend Dealer
No
Employees Worked With
Jesse
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December 11, 2023

The service was fast the care was excellent It was much better because it was quick from making the appointment to checking the car and they detailed everything for me More

by MRIACORTEZ0
Recommend Dealer
Yes
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December 11, 2023

Good He is a pleasant and professional person, he gives you good service and helps you achieve your goal. More

by VICENTEH770
Recommend Dealer
Yes
Employees Worked With
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Rengifo
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December 09, 2023

They were prompt, courteous, and communicated clearly. They listened to my concerns and addressed them. More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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December 09, 2023

Got me in quickly, completed service quickly, everyone was kind and attentive Thank you very much! More

by MARTHASCHNEIDAU58
Recommend Dealer
Yes
Employees Worked With
Mike
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December 09, 2023

That the service was very bad they only wanted money making only for engine oil change and brake oil change he charge me 540$ , this is kikd of robbery More

by chefrpacharya
Recommend Dealer
No
Employees Worked With
Bad
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December 08, 2023

Great customer service and very professional Very happy with Juan Espinoza attention, very fast and great process to get my new car More

by FAMYARROYO
Recommend Dealer
Yes
Employees Worked With
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Espinosa
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December 08, 2023

I asked for the offer/specials on their website but it was not applied upon check out. More

by Martin100x
Recommend Dealer
Yes
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