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Hanlees Hilltop Toyota

Richmond, CA

4.4
1,135 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 1,135 reviews

February 03, 2026

Excellent communication, personable and punctual I also love and appreciate the communication that technicians send now. Videos and explanations help a lot More

by leisheung548
Recommend Dealer
Yes
Employees Worked With
Kassidy
February 03, 2026

Estoy desepcionado de Hanlees Hiltop Toyota traje mi camioneta para servicio de cambio de aceite desde las 7:30 de la mañana son las 10:45 y todavía no me entregan mi camioneta me siento frustrado porqu More

by Gerson
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Servicio de taller
February 02, 2026

I was assisted by a wonderful gentleman Deonte Brown? Green? He advised me about how the visit would be going, where he thought I’d be comfortable waiting, (I’m on a walker), checked on me while I waited More

by mikiladyluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deonte Brown or Green ( can’t remember which)
January 28, 2026

Exceptional and excellent service Professional and Great people, a breeze to work with, will tell everyone about them. More

by Nguyenj5
Recommend Dealer
Yes
Employees Worked With
Felipe Cortez and Armando Becerra
January 26, 2026

I was treated with respect by Deonte and made to feel as an important customer More

by mikiladyluck
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Deonte Brown? Green?
January 24, 2026

Very courteous and respectful. I consulted with Deonte with the services and concerns that I had with my vehicle. All of the requested services were completed to my satisfaction. O More

by MOKUHI
Recommend Dealer
Yes
Employees Worked With
Deonte Brown, Services Advisor. ??
January 22, 2026

Very warm and friendly. Customer service was efficient. Staff was courteous Jesus okay Atmosphere was warm.?? More

by maricris.filoteo
Recommend Dealer
Yes
Employees Worked With
????? to “?5?”?
January 19, 2026

No attention to detail, nor any feedback accepted when they miss items on a service check. Happened twice. This place is a meat grinder and their techs dont give a crap about actually doing a full check More

by savanna_pidgins65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
service manager could care less
January 19, 2026

Great dealership, everyone was professional and polite. Jimmy was a great salesperson.and he made the process very smooth. More

by NA16
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Tota
January 18, 2026

Friendly and quick service, answered all our questions Kassidy was a great service advisor, we didn't have to wait at all for her to come receive us. She called as soon as the car was ready to pick up More

by jeannguyen.124
Recommend Dealer
Yes
Employees Worked With
Kassidy