Hanlees Hilltop Toyota

I was cheated out of four Auto butlers and the last two times I went for service it took forever and all they did was rotate my tires I've had nothing but poor experiences from this dealership I will never times I went for service it took forever and all they did was rotate my tires I've had nothing but poor experiences from this dealership I will never purchase a car from here again nor would I ever recommend this dealership for sales or service More

service advisor friendly, nice and straight forward to the work and very informative of services needed for future. the work and very informative of services needed for future. More

My tire was taken care of. My car is always well cared for I recommend Hanlees to everyone My car is always well cared for I recommend Hanlees to everyone More

Faster service Didn't wait too long unlike before much better this time Keep up the good work better this time Keep up the good work More

Pretty good turn around time and good customer service The Toyota service associate went over the recommended fix's with me that they found after inspecting my vehicle The Toyota service associate went over the recommended fix's with me that they found after inspecting my vehicle More

Easy, honest, no concerns Thai was honest and transparent throughout. He made the process simple and looked out for us. This is the third Toyota dealership we've been to and the other two dealerships made us throughout. He made the process simple and looked out for us. This is the third Toyota dealership we've been to and the other two dealerships made us feel like crap. More

She was attentive And ready to help and answer my questions. She was also polite questions. She was also polite More

They saw me right away that was good. Because I'm a woman I do feel like I was talked down to. Your guy should work on his approach. I do wonder how you could change the price in the seco Because I'm a woman I do feel like I was talked down to. Your guy should work on his approach. I do wonder how you could change the price in the second phone call. I feel like if I didn't hesitate to approve it or complain about the high price, I would've paid higher. Is it possible? It's not that I don't appreciate the 'discount' but I feel like if I am critical now, you'll charge the higher price next time. More

James did a good job. The process went quick so its all good. Thanks for a wonderful experience. The process went quick so its all good. Thanks for a wonderful experience. More

Had a flat but no spare and not a puncture, so had to call AAA for a tow to Hanlees. None in stock so had to wait a week. On the way out of the lot the low tire pressure warning light came on so I went b call AAA for a tow to Hanlees. None in stock so had to wait a week. On the way out of the lot the low tire pressure warning light came on so I went back and they 'fixed' that. Turns out it was a different tire, which was also damaged but apparently they didn't check that and just filled it up with air so I had to replace ANOTHER tire after getting home. Decided against returning to Hanlees to avoid another week's wait and possible inattention so bought one from a local tire place. Should have gone there first and skipped the dealer. More