Hanlees Hilltop Toyota

Excellent service. I deal with the front desk woman who was very nice and helpful I deal with the front desk woman who was very nice and helpful More

The advisor handled my needs in a professional and expert fascion, making my experience exceptional. fascion, making my experience exceptional. More

Always a pleasure Helpful and informative Building is always cold Not much more to say always cold Not much more to say More

The work done was expensive, I think. It did not include cleaning the inside of the suv. Just Vacuuming the floor mat would be nice and appreciated. But that's extra cost for us. It did not include cleaning the inside of the suv. Just Vacuuming the floor mat would be nice and appreciated. But that's extra cost for us. More

The experience was good Nice people To deal with in general, no complaints about this one general, no complaints about this one More

It was an easy appointment to make, and they were able to finish it quickly. I got the call for pickup and all went well. finish it quickly. I got the call for pickup and all went well. More

Great customer service and great work of the technicians. Even tho they kept my suv overnight wish they let me borrow a rental and gave me a discount! But it’s ok! ✅ Even tho they kept my suv overnight wish they let me borrow a rental and gave me a discount! But it’s ok! ✅ More

Love the straight forward honesty, the shuttle service and cleanliness of the place. Visit at least once a year for a good appraisal of my prius. and cleanliness of the place. Visit at least once a year for a good appraisal of my prius. More

Scheduled an 8:15 oil change tire rotation. Was told it would take three hours. Had to wait an hour for a shuttle home, then dropped me off last of six other passengers, so I basically drove ar Was told it would take three hours. Had to wait an hour for a shuttle home, then dropped me off last of six other passengers, so I basically drove around 5 different cities before getting home at 10:30. Carlos never called me to update me even when it was well past four hours. I had to call. He said it would be ready in five minutes, then I asked if a shuttle would be picking me up again soon, I was told that it's a courtesy and the shuttle driver was busy and he couldn't give me a concrete time when I would get picked up to get my car. Finally I just decided to find my own ride back to the dealer. When I get there, Carlos was friendly enough, but rather short with me, when I asked if I needed to go over the multipoint inspection or anything, he just told me me to go see the cashier. The cashier didn't seem interested in going over anything either, but was not rude or anything. It just seemed like kinda poor customer service all around. I scheduled a simple oil change and tire rotation at 8:15 am, and wasn't back home with my car until almost 2 pm. Who knows how much longer, had I waited for a shuttle back. I don't really know what's the point of scheduling was. Carlos seems like a nice guy, and I'm sure he was busy. It just felt like once he knew I was just getting a basic oil change and I wasn't a high ticket customer, he kinda didn't care about me More

Angelica Ruiz was very helpful, professional, and friendly throughout the whole process. She answered all my questions clearly and made the experience smooth and stress-free. Great customer service o friendly throughout the whole process. She answered all my questions clearly and made the experience smooth and stress-free. Great customer service overall by her. More