Back

Hanlees Hilltop Toyota

Richmond, CA

4.3
1,002 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

3233 Auto Plaza

Richmond, CA

94806

Directions

By Type

Showing 1,002 reviews

March 22, 2025

Service was good, I always go there. The service technician was very helpfu. It's also wonderful to use the appointment service. More

by joyceabishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinca Morales
March 21, 2025

The discounts you received should be reflected on paper not word of mouth when you receive discounts or coupons should not be told it’s in therr More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marinica
March 14, 2025

Salesperson Marinca Morales was efficient and courteous. The shuttle service was excellent and the Drivers were very polite. More

by robert.harano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinca Morales
March 08, 2025

The service rep Jessie was very courteous, patient, and supportive of my issues and complaints. The whole process with dealing with my recall service was done professionally by him. More

by Brk63d
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Lobo; service advisor (only)
March 03, 2025

We were looking into getting a new car and Thai was very understanding of our price range and went above and beyond. More

by Rubs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

The service was Fast and efficient. The customer service team was very helpful on answering all my questions More

by SANDRAGXOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Timely check in and promptly complete the inspection and oil change. Superb advice and customer service. More

by Habte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advise and maintenance crews
February 19, 2025

Courteous, didn’t upsell. Showed up 15 mins before my appt and was taken right away, completed in 1.5 hrs. Mentioned it was a slow day compared to usual. More

by Lanijdt@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 19, 2025

Erik Allen and Cesar in finance were outstanding to work with on all aspects of the transaction. We came from Las Vegas to do business with y’all and were extremely pleased. Love the vehicle. More

by Pat
Recommend Dealer
Yes
Employees Worked With
Erik Allen
February 18, 2025

Good job,very happy with the service,thank you. i will telling all my friends and family about this dealership. More

by TRUONG.BENSON01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.