Hanlees Hilltop Toyota - Service Center

Jose in Service at Hilltop Toyota was absolutely wonderful and helped me so much !!! He was attentive, the perfect combo of being professional and personable , listened to my concerns, acted on them wonderful and helped me so much !!! He was attentive, the perfect combo of being professional and personable , listened to my concerns, acted on them, and got my car keys back and wonderful sturdy tires on my Toyota and it rides the best it ever has !!! So thankful !!! More

Interaction led me to feel that Toyota was dishonest and suspicious. Representative almost charged me for service that was not performed. suspicious. Representative almost charged me for service that was not performed. More

At Toyota Hanley in Hilltop are very expensive over priced for oil changes. They charge me $137 for a regular oil change and I’m pissed. priced for oil changes. They charge me $137 for a regular oil change and I’m pissed. More

Hi ; im bien there yesterday & I appreciated 💯 percent liked it to do check up to my car 🚙 !!! liked it to do check up to my car 🚙 !!! More

Overwhelmed; Short Staff; Service that I agreed to was unclear and cost $250.00 more than I thought it would. unclear and cost $250.00 more than I thought it would. More

I have successfully used the Hanlees Hilltop Toyota service department for my 2014 Tundra these past 5 years. So far I have not experienced any major issues with them. service department for my 2014 Tundra these past 5 years. So far I have not experienced any major issues with them. More

The service here is usually good, but not this time. The most upsetting thing was that one of the service representatives wasn't wearing a mask. I don't think they are serious about ensuring the safety of t most upsetting thing was that one of the service representatives wasn't wearing a mask. I don't think they are serious about ensuring the safety of their customers and employees. When they gave my car back to me, they left all the papers on the seat and floor and on the rearview window. Everything in my backseat was on the floor for some reason I don't understand. It was as if someone purposely swept everything to the floor. More

We purchased battery and it was not secured safely. It is dangerous for my Yaris. Manager has not responded my request. Not responsible and good service! dangerous for my Yaris. Manager has not responded my request. Not responsible and good service! More

The service was good as always. However, the shuttle service was unsatisfactory. I reserved a shuttle when I made the online appointment. Once there, there wasn't a shuttle for me. Finally someone to service was unsatisfactory. I reserved a shuttle when I made the online appointment. Once there, there wasn't a shuttle for me. Finally someone told me my name had to be on the board. If I had reserved ahead of time, my name should have been on the board. By this time I had waited for over an hour. I ended up having to call my wife to come get me. Next time I'll just skip the shuttle service as it seems unreliable. More

disappointed with the service. scheduled an online appointment for oil,filter change, rotate tires, check brake lining . ask the service tech to have the driver side rear tire for l scheduled an online appointment for oil,filter change, rotate tires, check brake lining . ask the service tech to have the driver side rear tire for leak. been adding air almost every other week. she said they dont do vulcanizing. I told her just check for any leak ( they can just dunk it in the water tank and see if theres air bubble, while rotating the tires.) so i can take it to costco for repair. after the service. did not hear about leak tire. this afternoon, had to add air at costco. costco tech told me that tire only read 25psi. and had to keep an eye on it. so toyota did not check for leak on that particular tire. More