Nearly perfect experience! From the time we were greeted coming in, without an appointment, to the moment we drove away, we experienced friendly, qualified staff each step of the process. We worked with Ray Laster and she was patient, friendly and not pushy at all. We had a very negative experience the day before at a local dealership and decided to check Hanna imports after a client had recently shared her positive experience. So hey, this review counts for 2 positive reviews 😉!!