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Hanna Imports

Raleigh, NC

3.5
922 Reviews

2407 Wake Forest Rd

Raleigh, NC

27608

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Showing 922 reviews

September 23, 2021

Our experience with Hanna Imports was very positive and very smooth. Steve Smith was very professional and helpful all the way. He went the extra mile (no pun intended) during the process of selling our More

by David
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Smith
August 29, 2021

Nearly perfect experience! From the time we were greeted coming in, without an appointment, to the moment we drove away, we experienced friendly, qualified staff each step of the process. We worked with Ra More

by sclarkgirl76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Laster, Bobby Altherr
March 25, 2021

I had the pleasure of having Emmet Austegard as my Salesman and I’m more then satisfied with his professionalism and how he got me exactly what I needed! Easiest experience I’ve ever had at any deale More

by infohouseofdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiran Narapareddy, Emmett Austegard
March 18, 2021

I bought a care yesterday, and Steve Smith was helpful, courteous, informative, and made the entire experience unceasingly pleasant. Ron in Finance was patient, informative, and incredibly helpful. More

by james_mcdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron in Finance, Steve Smith
March 18, 2021

Streamlined and easy selling a car to Hanna Imports, thanks to Steve Smith. No unpleasant surprises once we got to the dealership, very professional and courteous. Highly recommend if you want to do h More

by krismckenna09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smith
March 03, 2021

Phil did a great job getting us a car that matched our needs. He was very personable and easy to work with throughout the whole process. Thanks Phil! More

by ckniedler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philippe Charoensawadsiri
January 24, 2021

They sold us a lemon, took it back but refused to pay the tow bill and shop bill (after saying they would take care of it). I've reached out multiple times with no response. Save yourself time, money, energy More

by Sarabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
January 18, 2021

Hanna Imports business model is the “sweet spot” in auto purchase value ... high quality cars just several years old for about 60-65% of new and some still with original factory warranty. Selection of bran More

by Enty46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Altherr, Josh Thomas, Jake Gross
January 02, 2021

Steve, Bobby and the general manager did right by me. Very happy with the car and the experience as a whole after a slight miscommunication. Thank you gentlemen! More

by Gjjf0455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Altherr, Steve Smith
Jan 04, 2021 -

Hanna Imports responded

Thank you for taking the time to leave us a review! We're glad to hear that you're enjoying the new vehicle and we hope to see you next time here at Hanna Imports!

November 17, 2020

Great service.. Love the new vehicle!! Trade in went smooth and will do more business with them in the future... Steve Smith is an awesome salesman! More

by Monkstunna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Smith
Nov 18, 2020 -

Hanna Imports responded

We're delighted to hear this! We appreciate you taking the time to share this wonderful feedback about your experience with Steve, and we're glad you're enjoying your new vehicle so far. Thank you for your business, and we'll see you next time here at Hanna Imports!

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