Hansel Subaru
Santa Rosa, CA
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546 Reviews of Hansel Subaru
The experience was great - not a lot of bs dealing Roberto was very low key and not pushy which we appreciated. Communication was great. We paid cash however I felt the warranties etc presentation from Roberto was very low key and not pushy which we appreciated. Communication was great. We paid cash however I felt the warranties etc presentation from the finance manager was somewhat pushy More
Wonderful experience We wanted a Forester Limited with none of the options packages, and those just weren't being sent out to dealers. I contacted Hansel Subaru to ask wh We wanted a Forester Limited with none of the options packages, and those just weren't being sent out to dealers. I contacted Hansel Subaru to ask what their rock bottom price would be on the exact car I wanted to order. I got an almost instant response and was in ordering my car for a great price within a week. Every step of the way I had great communication about the process. It was speedy to order the car; it was delivered on the early end of the window; and the day we went to pick it up was fast and streamlined as well - a real bonus since we had our 5 year old with us at every step. More
Great experience I went in knowing exactly what I wanted and Paul made all efforts to get me what I wanted rather than what's the biggest money maker they have. I' I went in knowing exactly what I wanted and Paul made all efforts to get me what I wanted rather than what's the biggest money maker they have. I'm super happy with my purchase and with how it all went. More
Excellent Ms. Lee was great so too was Jerry. I have nothing more to add. You are asking more than is necessary the end don't ask again. Ms. Lee was great so too was Jerry. I have nothing more to add. You are asking more than is necessary the end don't ask again. More
2017 Subaru Outback Anyone interested in purchasing a Subaru should definitely do so at this location, even if it's a little out of your way. The selection is fabulous! T Anyone interested in purchasing a Subaru should definitely do so at this location, even if it's a little out of your way. The selection is fabulous! The staff and salespeople are absolutely AWESOME! In particular my sales Rep. BARBARA LEE! Very knowledgeable and fun to work with. Never once did I feel pressured to do anything! She walked me through the entire process and even sat in the car with me and showed me how to use all of the bells and whistles that normally take months to figure out. I hate buying cars, until now. This was the best car buying experience EVER!!! More
Excellent experience buying new Forester We dealt with Scott and Barbara. Both were very informative and helpful! Lots to learn on my new Forester and Barbara spent a long time explaining it We dealt with Scott and Barbara. Both were very informative and helpful! Lots to learn on my new Forester and Barbara spent a long time explaining it all to me. More
A facility that works together Barbara and Paul were wonderful and took time to explain a multitude of issues. Everyone was very accommodating and patient. I was surprised to see Barbara and Paul were wonderful and took time to explain a multitude of issues. Everyone was very accommodating and patient. I was surprised to see how supportive the staff were - no back biting. I was encouraged to ask questions after the sale and I have done so. Barbara has provided very quick and knowledgeable responses to my questions. I am not a person who purchases a vehicle very often and I had very specific requirements. They were very understanding. Finance arrangements were certainly enhanced with the period of 0% financing. Abe easily managed all the paperwork. The facility was very clean and the people who were waiting were made very comfortable. I look forward to many good years with my Forester. More
New to Subaru Purchased my first Subaru and worked with Sean, He made it a fun and comfortable experience. He was knowledgeable and helpful. This was not my first " Purchased my first Subaru and worked with Sean, He made it a fun and comfortable experience. He was knowledgeable and helpful. This was not my first "new car" experience but it was, by far the smoothest. The showroom is open and friendly. I had set up an appointment with Sean to see a Forester that I saw on the website, and although that car sold before I could get there, Sean was able to find a different Forester that had everything I wanted. I couldn't be happier with my purchase! Even working with Abe in Finance was a pleasurable. Not always easy to find something to laugh about while working though all that paper work but we managed to get in a few laughs. Sean and Abe were awesome thank you both More
enjoyable car buying experience Bought an Outback and worked with Corey as our sales person. He was extremely helpful, knew his products and guided us through the different possibil Bought an Outback and worked with Corey as our sales person. He was extremely helpful, knew his products and guided us through the different possibilities. His explanations were very clear even on the technical characteristics of the vehicle. Tom in finance was equally good. Best car buying experience we have ever had. More
Friendly and knowledgable Staff (Andrea and Jeremy) were very friendly and knowledgeable about their product and services. Visited three separate times switching back and fort Staff (Andrea and Jeremy) were very friendly and knowledgeable about their product and services. Visited three separate times switching back and forth between a Forester and an Outback and they were very patient. Very satisfied and would definitely recommend Hansel Subaru. More